Last updated:Today at 11:42
Train companies affected:National Rail
Last updated:Today at 01:02
Train companies affected:National Rail
Crystal Palace station, Crystal Palace Station Road, Crystal Palace, Greater London, SE19 2AZ
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Updated: 28 March 2024, 12:16
Zone 3/4
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Customer service staff are available from start until end of service, 7 days a week
Yes
Customer service staff are available from start until end of service, 7 days a week
Yes
0343222123
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Accessibility category A. This station has step-free access to all platforms
Yes
Yes
Yes
Yes
Yes
No
Yes
Closed until further notice
Waiting room on Platform 1/2
Yes
Yes
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Yes
In Car Park
1 spaces
Yes
Yes
Customer service staff are available from start until end of service, 7 days a week
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Yes
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
No
Yes
Female toilets
Yes
Closed until further notice
Waiting room on Platform 1/2
Yes
13 spaces
1 space
Yes
Yes
In Car Park
No
Parking charges apply
Yes
In ticket hall and on platform 1
Yes
Passport Photo Booth
No
20 spaces
Stands
Outside the station entrance
Yes
Yes
There are no cycle hire facilities at this station
Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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