Derby (DBY)

Managed by East Midlands Trains 

 
Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request.

  • Pay phone

  • Internet

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops
 
 

Derby

Stations made easy

Route planning around the station including maps and platforms

Show [DBY] route

 

Station Message: Alert!

Limited car park spaces are available at Pride Park car park due to Derby Improvement work taking place.

Between 22 July and 7 October, Network Rail will be working in partnership with East Midlands Trains and CrossCountry to rebuild the track and signalling in and around Derby railway station.

While Derby Station remains open throughout the work, customers travelling to and through Derby will experience significant disruption.

For more information please visit http://www.derby2018.co.uk

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location
Located in North Car Park
Storage spaces
204
Storage CCTV
Yes
Car Park
Station Car Park
Phone number
03457 125 678
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
609
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£14.50
Off peak rate
£7.50
Saturday rate
£7.50
Sunday rate
£7.50
Weekly rate
£53.00
Monthly rate
£169.00
3 Monthly rate
£493.00
Annual rate
£1317.00

Derby Zone 3, car parking is available

Daily - £11.50, Off Peak - £7.00

Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

On station forecourt

Impaired mobility set down / pick up points available
Yes
Airport

KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 04:55 - 22:45
Saturday 04:55 - 22:45
Sunday 06:20 - 23:00
Location

On the station concourse

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Customer Information Desk

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
From the rear of the station, at the Pride Park exit

Facilities

 
ATM Machine
Yes
First class Lounge
Yes

Located

Platform 1 access on the outside of the station Open Monday to Friday only excluding bank holidays

Tickets Accepted

All First Class tickets

Facilities

Screens with updated train information

Refreshments

Complimentary tea and coffee

Wi-Fi

Yes

First class Lounge opening hours
Monday - Friday 06:00 - 12:30
Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Friday 04:55 - 22:45
Saturday 04:55 - 22:45
Sunday 06:20 - 23:00

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Sunday 04:45 - 02:43
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

lifts plus subway

Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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