Derby (DBY)
Managed by East Midlands Trains
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. -
Pay phone
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Internet
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Post box
Note -
Tourist information office
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Shops
Shops
Derby
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Located in North Car Park
- Storage spaces
- 204
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 03457 125 678
- Address
-
-
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- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 609
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £14.50
- Off peak rate
- £7.50
- Saturday rate
- £7.50
- Sunday rate
- £7.50
- Weekly rate
- £53.00
- Monthly rate
- £169.00
- 3 Monthly rate
- £493.00
- Annual rate
- £1317.00
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Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
On station forecourt
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 04:55 - 22:45
Saturday 04:55 - 22:45
Sunday 06:20 - 23:00
- Location
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On the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
- Yes
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Customer Information Desk
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- From the rear of the station, at the Pride Park exit
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
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Located
Platform 1 access on the outside of the station Open Monday to Friday only excluding bank holidays
Tickets Accepted
All First Class tickets
Facilities
Screens with updated train information
Refreshments
Complimentary tea and coffee
Wi-Fi
Yes
- First class Lounge opening hours
-
Monday - Friday 06:00 - 12:30
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 04:55 - 22:45
Saturday 04:55 - 22:45
Sunday 06:20 - 23:00
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 04:45 - 02:43
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
lifts plus subway
- Wheelchairs available
- Yes
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