Derby (DBY)

Managed by East Midlands Trains

 
Railway Terrace
Derby
DE1 2RU
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Friday 06:00-12:30

    Located

    Platform 1 access on the outside of the station Open Monday to Friday only excluding bank holidays

    Tickets Accepted

    All First Class tickets

    Facilities

    Screens with updated train information

    Refreshments

    Complimentary tea and coffee

    Wi-Fi

    Yes
    Seating area Yes
    Waiting Rooms Available
    Note

    Yes

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Derby station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Derby

Stations made easy

Route planning around the station including maps and platforms

Show [DBY] route

 

Station Message: Alert!

Please be aware that for Strike days, replacement buses will leave from the Pride Park side of the station and NOT the front of the station on Station Approach

Transport links

Connection time
6 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
Located in North Car Park
Car park
Yes

Station Car Park - 609 spaces

Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Accredited with Park Mark Safer Parking Award Main Car park is Pay & Display Short stay car park PAY & DISPLAY is 50p FOR 20 MINUTES Change machines are available on both Station concourse and Pride Park entrance


Charges: £12.50 peak, £6.00 (Valid after 10:00 until 0230 Mon-Fri, all day Sat and Sun) off peak, £2 Evening fare (Valid after 1800 until 0230) £25.00 weekend fare ( Fri-Mon inclusive) £50.00 weekly, £150 monthly, £450 three-monthly, £1,200 annually

Taxi rank
Yes

On station forecourt

Rail replacement

Coaches leave from the front of the station

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 04:55-22:45
Saturday 04:55-22:45
Sunday 06:20-23:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

On the station concourse

Penalty fares

Penalty Fares apply to journeys from Derby Station when travelling with:

East Midlands Trains

Penalty Fares do not apply if travelling with:

Northern

Cross Country

 

Accessibility and mobility access

Customer help points
Yes

Customer Information Desk


Staff help
Monday-Sunday 04:45-02:43
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
Yes
Accessible toilets
Yes

radar key available from customer reception

Step free access coverage
Whole station

lifts plus subway

Impaired mobility set down
Yes
Disabled parking
Yes
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 06:00-22:00
Saturday 06:00-22:00
Sunday 06:00-22:00
Left luggage
No
Lost property
No

East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Derby

View larger version
Stations made easy
Show [DBY] route

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