Dorridge (DDG)
Dorridge station, Station Approach, Dorridge, SOLIHULL, West Midlands, B93 8JA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:35 - 00:05
- Opening Hours,Saturday: 06:20 - 00:05
- Opening Hours,Sunday: 09:20 - 23:50
Dorridge is in West Midlands Zone 5
Location
On Platform 1.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
On Platform One (London direction).
Height adjusted ticket office counter
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:35 - 00:05
- Information Services Opening Times,Saturday: 06:20 - 00:05
- Information Services Opening Times,Sunday: 09:20 - 23:50
Staff Help Available
- Staff Help Available,Monday to Friday: 05:35 - 00:09
- Staff Help Available,Saturday: 06:20 - 00:08
- Staff Help Available,Sunday: 09:20 - 23:51
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Customer Help Points
Yes
Customer Services Notes
03456005165
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
On Platform One (London direction).
Height adjusted ticket office counter
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 17:00
The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.
Seating area
Available
Induction loop pay phones
Available
none
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
Marked taxi stopping bay
Accessible spaces
5 spaces
Accessible parking bays are located at the side of the main station building.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:35 - 00:09
- Staff help available,Saturday: 06:20 - 00:08
- Staff help available,Sunday: 09:20 - 23:51
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Available
Accessible toilets on platforms 1
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 17:00
The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.
Seating Area
Available
Operator
Solihull Metropolitan Bourough Council
- 0121 704 6111
- Station Approach
- Dorridge
- Solihull
- B93 8JA
- https://www.solihull.gov.uk/Parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
104 spaces
Accessible spaces
5 spaces
Accessible parking bays are located at the side of the main station building.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Marked taxi stopping bay
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Available
Public Telephones
No
Accessible Public Telephones
Available
none
Public Wi-Fi
Available
Find WiFi Hotspots around Dorridge station
Bicycle Storage
Spaces
30 spaces
.
Type of Storage
Stands & Lockers
Location
next to the waiting room on Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services depart from the front of the station on Station Approach Road.
Information to plan your onward journey is available in a printable format here
