Dagenham Dock (DDK)

Managed by c2c 

 
Chequers Lane
Dagenham
Essex
RM9 6PR
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Dagenham Dock

Stations made easy

Route planning around the station including maps and platforms

Show [DDK] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Phone number
0845 050 70 80
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Note

There is no ticket machine available, please pay for car parking at the ticket office 

Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
12  with 2 accessible spaces available

Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

Free of charge
No
Daily rate
£4.70
Off peak rate
£2.20
Weekly rate
£19.10
Monthly rate
£82.20
3 Monthly rate
£208.20
Annual rate
£ 726.80
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Outside station entrance
Cycle storage spaces
4
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

No 

Impaired mobility set down / pick up points available
Yes

Outside station entrance

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 13:40
Saturday 08:15 - 15:40
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster top-up only from self-service ticket machine.
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 06:15 - 13:40
Saturday 08:15 - 15:40
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0345 744 4422 (option 3, followed by option 3)

c2c.customerrelations@nationalexpress.com

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Exit station and cross over railway via public footbridge, to EL2 bus stop 

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access is only available from street level to platform 2, for trains travelling towards Grays

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
Show [DDK] route

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