Dagenham Dock (DDK)
Managed by c2c
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Dagenham Dock
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Outside station entrance
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Note
-
There is no ticket machine available, please pay for car parking at the ticket office
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 12 with 2 accessible spaces available
-
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £4.90
- Off peak rate
- £2.30
- Saturday rate
- £2.30
- Sunday rate
- £2.30
- Weekly rate
- £20.10
- Monthly rate
- £86.50
- 3 Monthly rate
- £219.00
- Annual rate
- £764.00
-
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
No
- Impaired mobility set down / pick up points available
- Yes
-
Outside station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 13:40
Saturday 08:15 - 15:40
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
-
Oyster top-up only from self-service ticket machine.
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for c2c
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:15 - 13:40
Saturday 08:15 - 15:40
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Closed Christmas Day and Boxing Day.
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 18:00
0345 744 4422 (option 3, followed by option 3)
c2c.customerrelations@nationalexpress.com
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus Stop on Chequers Lane, outside the station car park, next to the Ford Stamping Plant.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Free c2c Station Wi-Fi
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- No
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