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Dean (Wilts) (DEN)

Dean station, Rectory Hill, West Dean, Hampshire, SP5 1JF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Dean does not have a ticket office.

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer Help Points

Yes

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Dean.

CCTV at the Station

No

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step free Category B1 - Step free access between platforms is via a level crossing.

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Accessible public telephones

Yes

Public telephones are not accessible

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

Yes

Helpline

Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

Yes

Public telephones are not accessible

Public Wi-Fi

Yes

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

Under canopy on Platform 1

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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