Diss (DIS)

Managed by Abellio Greater Anglia 

 
Station Road
Diss
IP22 4HN
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note

    Coffee shop (0600-1400, Monday-Friday, 0800-1400 Saturday)

    Vending machine

  • ATM machine

  • Toilets

    Toilets On platform 1
  • Pay phone

    Pay phone Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Diss

Stations made easy

Route planning around the station including maps and platforms

Show [DIS] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
Yes
Storage location

On platform and on forecourt

Storage spaces
36
Storage CCTV
Yes
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
326  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£5.80
Off peak rate
£3.40
Weekly rate
£23.30
Monthly rate
£86.55
Annual rate
£858.10
CCTV Coverage
Yes
Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:05 - 19:25
Saturday 07:15 - 15:20
Sunday 09:00 - 18:25
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:00 - 22:15
Saturday 05:00 - 22:15
Sunday 07:00 - 22:15
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Substitute bus services stop in station car park

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Diss station

Refreshment facilities
Yes

Coffee shop (0600-1400, Monday-Friday, 0800-1400 Saturday)

Vending machine

Toilets
Yes
Toilets Location
On platform 1
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Accessible toilet is on platform 1

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Staff help available opening times
Monday - Friday 05:00 - 21:30
Saturday 05:00 - 21:30
Sunday 07:00 - 22:15
Ramp for train access
Yes
Step free access coverage
No
Step free access note

There is step free access to each platform. 

Note that there is a stepped footbridge between the platforms.  There is a barrow crossing across the track which can only be used with staff assistance.

 
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [DIS] route

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