Diss (DIS)

Managed by Greater Anglia

 
Station Road
Diss
IP22 4HN
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No
  • Trolleys

  • Refreshments

    Note

    Coffee shop

    Cold drinks vending machine

  • ATM machine

    ATM machine No
    Bureau de change No
  • Toilets

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Diss station

    Web kiosk No
  • Post box

  • Tourist information office

    Tourist information office No
  • Shops

    Shops No
 
 

Diss

Stations made easy

Route planning around the station including maps and platforms

Show [DIS] route

 

Station Message: Alert!

Platform information for this station may be showing incorrectly in Journey Planning systems & Live Departure Boards - Trains towards Ipswich & London depart from Platform 1, and trains towards Norwich depart from Platform 2

Transport links

Connection time
3 minutes (minimum)
Cycle storage
Yes

11 stands and 4 lockers

Sheltered cycle storage
No
Cycle storage location
Stands on each platform, and lockers in the car park
Car park
Yes

Station Car Park - 239 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Reduced daily parking after 1600 (Monday to Friday) £2.30

Saturday all day £2.30

Sunday all day £1.00



National Car Parks Ltd (Operator)

0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk

Charges: £4.90 peak, £2.80 off peak, £19.60 weekly, £75.30 monthly, £768.00 annually

Taxi rank
Yes
Rail replacement

Substitute buses services stop on station forecourt

Bus services
Yes
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:05-19:25
Saturday 07:15-15:20
Sunday 09:00-18:25

Reservations can be made at any time the ticket office is open

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket machines are located at the entrance to platform 1, and on platform 2

Penalty fares

Penalty Fares apply to journeys from Diss station when travelling with:

  • Greater Anglia

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 05:00-21:30
Saturday 05:00-21:30
Sunday 07:00-22:15
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Partial station

There is step free access to each platform. 

Note that there is a stepped footbridge between the platforms.  There is a barrow crossing across the track which can only be used with staff assistance.

Impaired mobility set down
No
Disabled parking
Yes - 4 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:00-21:30
Saturday 05:00-21:30
Sunday 07:00-22:15
CCTV
Within station
Car park

Station map

Station plan

Large station plan for Diss

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