Last updated:Today at 23:20
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Dolgarrog (DLG)
Dolgarrog station, off Llanwrst Road, Dolgarrog, Conwy, LL26 0YR
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
Induction loop
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
No
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Accessibility update. Dolgarrog station is currently not fully accessible.
Please use Tal- y-Cafn station or for assistance please talk to the conductor on board.
Category B1.
The station is not suitable for wheelchair users as there is a gravel slope between the gate and the platform ramp. The lane from the main road also has a poor surface and is cobbled in places.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
Induction loop
No
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
ATM
Unavailable
Refreshment Facilities
Unavailable
Shops
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Post Boxes
Unavailable
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station .
More Information
Transport Links
The rail replacement bus stop is a local bus stop on the A470 at the end of Clark Street.
There are no cycle hire facilities at this station .
