Last updated:Today at 07:10
Train companies affected:Avanti West Coast, Northern, TransPennine Express
Last updated:Today at 07:03
Train companies affected:Greater Anglia, Stansted Express
Delamere (DLM)
Delamere station, Station Road, Delamere, Cheshire, CW8 2HZ
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 00:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
Unavailable
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Scooter Friendly Station
Chester Platform: Level access through gate from car park onto platform.
Manchester platform: Level access through gate from drive onto platform.
Access between platforms is via road overbridge.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
No, open shelters only.
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. Street set down only available.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
Unavailable
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
No, open shelters only.
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. Street set down only available.
Car park CCTV
No
Parking charges
Parking is free
Notes
From Monday 7th April 2025, we’re introducing parking charges at more stations on our network to help maximise car park capacity for rail users.
Costs will be a maximum of £2 per day, with locations offering a short-stay option for 50p and resident permits for parking from 4pm to 8am. As is the case in our other locations, we’ll be using RingGo to ensure payments can be made through an app, online, and by phone as well as at our self-serve ticket machines.
Delamere Location code: 45818
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pickup point is at the intersection between Station Road (the B5152) and Delamere Forest Road.
Busline 0871 200 2233
Not available at this station.
