Station Facilities: Doncaster (DON)
Managed by National Express East Coast
Station Court Doncaster
DN1 1PE
Last changed: 10:02 on 11 Jun 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 05:15-01:30 Saturday 05:15-01:15 Sunday 07:30-01:30 Monday-Friday 05:15-01:30 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep DON to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:15-01:30 Saturday 05:15-01:15 Sunday 07:30-01:30 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:15-21:00 Saturday 05:15-20:30 Sunday 07:30-21:00 | ||||||
| Ticket Office - Note |
Advance tickets & reservations only available during the following hours : Monday - Friday 08:00 - 20:00; Saturday 08:00 - 19:00; Sunday 09:00 - 19:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Sunday 08:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08457 225 225 | ||||||
| Telesales - Address | Baron House Neville Street Newcastle-Upon-Tyne NE1 5DN | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Doncaster station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:00 |
| Customer Service - Primary Phone Number | 08457 225 333 |
| Customer Service - Fax Number | 01904 524 532 |
| Customer Service - Address | Customer Relations National Express East Coast Freepost RRZG-ZZZX-LKXK Newcastle upon Tyne NE1 5DN |
| Customer Service - Email Address | c.relations@nationalexpress.com |
| Customer Service - Note |
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| Left Luggage | No |
| Lost Property | Monday-Friday 09:00-16:00 |
| Lost Property - Primary Phone Number | 01302 362175 |
| Lost Property - Note |
located at Newark North Gate station. Lost property handed in/found at NXEC stations is kept for 7 days at the station before going to Newark |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 06:00-22:00 Saturday 06:00-20:45 Sunday 09:00-20:45 |
| First Class Lounge - Note |
Located on platform 3A. First Advance tickets may not be used to gain entry into the First Class Lounge. A £10 supplement ticket can be purchased which allows holders of NXEC First Advance ticket holder’s access to the First Class Lounge. |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
During station hours |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 05:15-01:30 Saturday 05:15-01:15 Sunday 07:30-01:30 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Fully accessable, located in Travel Centre & entrance to Frenchgate Shopping Centre. |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
DDA compliant counter is available during Travel Centre opening times |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Advance booking not required |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Phones are low level but not text |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
station front |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 7 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 24 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | on the station forecourt | ||||||||||
| Car Park: Frenchgate Shopping Centre |
| ||||||||||
| Location for Rail Replacement Services |
Rail Replacement Coaches leave from the front of the station. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Doncaster is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Station 01302 368636, Access 01302 727272 & A1 01302 321391 | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
'First' and 'Stagecoach' operate a network of daily, frequent bus routes around Doncaster and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com/yorkshire Doncaster bus interchange is adjacent to the rail station. Buy a Doncaster PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info For multi-operator bus information, visit: www.travelsouthyorkshire.com | ||||||||||
| Metro Services | No | ||||||||||
| Airport | Yes | ||||||||||
| Airport - Note |
Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station): Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive. Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus. Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/yorkshire | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
