Doncaster (DON)
Managed by East Coast
Station facilities
-
Station seating facilities
First Class lounge Monday-Friday 06:00-22:00 Saturday 06:00-20:45 Sunday 08:00-20:45 Located
Platform 3A
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
Seating area Yes Waiting Rooms Available Note During station hours
Women-only waiting room No -
Trolleys
Note Coin-operated trolley
-
Refreshments
-
ATM machine
ATM machine Yes Notes Located on concourse
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi Yes Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Doncaster
Ticket buying and collection
- Ticket office opening
Monday, Tuesday, Wednesday, Thursday 05:15-20:00
Friday 05:15-21:00
Saturday 05:15-20:00
Sunday 08:00-20:00
Advance tickets & reservations only available during the following hours : Monday - Thursday 08:00 - 19:45; Friday only 08:00 - 20:00, Saturday 08:00 - 18:30; Sunday 09:30 - 18:15
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Two machines on concourse and three machines inside travel centre.
- Penalty fares
-
Penalty Fares do not apply when travelling from Doncaster station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 05:15-01:30
Saturday 05:15-01:15
Sunday 07:30-01:30
- Accessible ticket machines
Yes
Fully accessable, located in Travel Centre & entrance to Frenchgate Shopping Centre.
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Advance booking not required
- Accessible public telephones
Yes
Phones are low level but not text
- Accessible toilets
Yes
- Step free access coverage
Whole station
- Impaired mobility set down
Yes
station front
- Disabled parking
Yes
- 4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-16:00Located at Newark North Gate station. Lost property handed in/found is kept for 7 days at the station before going to Newark.
Tel 08457225333
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 05:00-01:30
Saturday 05:00-00:30
Sunday 07:45-00:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [DON] route