Last updated:Today at 11:46
Train companies affected:South Western Railway
Drayton Green (DRG)
Drayton Green station, Drayton Bridge Road, West Ealing, Greater London, W13 4SW
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Station Information
Ticket Office
Opening Hours
No
London Fare Zone
Zone 4
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
No
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
No
Top-up Oyster Pay as you go here
- No
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Step free Category C Station - This station does not have step free access to any platform
Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. During this time the platform may only be partially tactiled. Please take extra care when using this station.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are not available
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
8 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Under shelter to Platform 2
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
No
Information to plan your onward journey is available in a printable format here
Change at Ealing Broadway for the Heathrow Connect service to Heathrow Airport.
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