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Durrington-on-Sea (DUR)

Durrington-on-Sea station, The Causeway, Durrington-on-Sea, West Sussex, BN12 6BT

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:10 - 19:35
  • Opening Hours,Saturday: 07:10 - 13:45
  • Opening Hours,Sunday: 08:10 - 15:45
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

Information Available

  • Yes - from information point
  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:10 - 19:35
  • Information Services Opening Times,Saturday: 07:10 - 13:45
  • Information Services Opening Times,Sunday: 08:10 - 15:45

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:10 - 19:35
  • Staff Help Available,Saturday: 07:20 - 13:45
  • Staff Help Available,Sunday: 08:10 - 15:45

Customer Help Points

Yes

The Assistance Meeting Point is by the Ticket Office.

Customer Services Notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Left Luggage

Unavailable

Lost Property

Available

If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.

Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This is a Category B2 station: Access to platform 1 (to London / Brighton) via steep ramp. Ramp to platform 2 (to Littlehampton / Portsmouth). Long step-free route between platforms via the street (longer than 400m, above 1:10 gradient).

The Assistance Meeting Point is by the Ticket Office.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

A staff-operated ramp is required for step-free access between train and platform at this station.

Accessible Toilets

Unavailable

Waiting rooms

Available

A heated waiting area is available in the ticket office, when the station is staffed.

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:10 - 19:35
  • Staff help available,Saturday: 07:20 - 13:45
  • Staff help available,Sunday: 08:10 - 15:45
Customer Help Points

Yes

The Assistance Meeting Point is by the Ticket Office.

Helpline
  • Helpline,Monday to Sunday: Available

The assisted travel helpline is not available on Christmas Day.

0800 138 1016

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our Assisted Travel team on: 0800 138 1016

  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

A heated waiting area is available in the ticket office, when the station is staffed.

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.

Bicycle Storage

Spaces

26 spaces

Type of Storage

Stands

Location

Located by the station front and on platform 2.

Cycles are left at owners risk. Abandoned cycles may be removed.

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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