Stations & Destinations

Station Facilities: Ealing Broadway (EAL)

Haven Green
Ealing
Greater London

W5 2NU

Last changed: 19:52 on 15 Jul 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep EAL to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours Monday-Friday 05:35-23:25 Saturday 05:35-23:25 Sunday 07:00-20:30
Staffing - Note	See Booking hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Saturday 05:35-23:25 Sunday 07:00-20:30 Monday-Friday 05:35-23:25 Saturday 05:35-23:25

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine description	Situated by the ticket office.
Machine Location	In ticket hall

Telesales

Monday-Sunday 07:00-22:00

Telesales - Primary Phone Number

08457 000125

Telesales - Fax Number

0845 600 8363

Telesales - Minicom/Textphone (For customers with hearing impairments)

0800 294 9209

Telesales - Web Address

www.firstgreatwestern.co.uk

Oyster PrePay

Travelcard Zone

Ealing Broadway is in London Fare Zone 3

Travelcard - Note

124 travel card.

Penalty Fares

Penalty Fares apply to journeys from Ealing Broadway station when travelling with:

First Great Western
London Underground

Penalty Fares do not apply if travelling with:

Heathrow Connect

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 07:00-22:00
Customer Service - Primary Phone Number	08457 000 125
Customer Service - Fax Number	0845 600 8363
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
Customer Service - Address	First Great Western Freepost SWB40576 Plymouth PL4 6ZZ
Customer Service - Web Address	www.firstgreatwestern.co.uk/ContactUs
Customer Service - Email Address	fgwfeedback@firstgroup.com
Left Luggage	No
Lost Property	Monday-Sunday 07:00-22:00
Lost Property - Primary Phone Number	08457 000 125
Lost Property - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Seating Area - Note	Seated area is available at all platforms, sheltered seating area in Reading platform.
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	Yes
Refreshment Facilities - Note	Cafe and refreshments available.
Toilets	Yes
Baby Changing	No
Showers	No
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Ealing Broadway station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	Yes
ATM Machine - Note	On the London Paddington platform
Bureau de Change	No
Shops	Yes
Shops - Note	Shop next to the ticket office. shops at the station entrance.

Accessibility ^ Top

Service	Details
Helpline	Yes
Helpline - Note	You can book your assistance, reserve a seat and Pay for your ticket by calling our free assist booking line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Monday-Friday 07:00-22:00 Saturday-Sunday 07:00-21:00
Customer Help Points	Yes
Staff Help	Monday-Friday Closed Saturday Closed Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	Accessible taxis are available. Please request staff assistance.
Accessible Public Telephones	No
National Key Toilets	Yes
National Key Toilets - Note	Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
Step Free Access Coverage	No part of station
Step Free Access Coverage - Note	No step free access to any part of the station
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service	Details
Minimum Connection Time (mins)	3
Cycle Storage Availability	No
Taxi Rank	No
Bus Services	No
Bus Services - Note	Details from London Travel Information on 020 7222 1234. For local bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/
Metro Services	No
Metro Services - Note	London Underground services.
Airport	Yes
Airport - Note	Heathrow connect service to Heathrow airport.
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline