Ebbsfleet International (EBD)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities on platform -
Trolleys
-
Refreshments
Note coffee shop -
ATM machine
ATM machine -
Toilets
Toilets Booking Hall -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops M&S
Ebbsfleet International
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- On the approach to the station from the main car parks
- Storage spaces
- 44
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park - A, B C & D
- Operator
- CP Plus
- Phone number
- 0207 431 4001
- Opening hours
- Number of spaces
- 4945 with 88 accessible spaces available
- Free of charge
- No
- Daily rate
- £10.20
- Off peak rate
- £10.20
- Saturday rate
- £10.20
- Sunday rate
- £10.20
- Weekly rate
- £42.10
- Monthly rate
- £136.70
- 3 Monthly rate
- £397.80
- 6 Monthly rate
- £796.90
- Annual rate
- £1367.20
- CCTV Coverage
- No
- Car Park
- Station Car Park - Premium
- Opening hours
- Number of spaces
- 280 with 7 accessible spaces available
- Free of charge
- No
- Daily rate
- £5.80
- Off peak rate
- £5.80
- Saturday rate
- £5.80
- Sunday rate
- £5.80
- Weekly rate
- £53.30
- Monthly rate
- £172.20
- 3 Monthly rate
- £505.70
- 6 Monthly rate
- £1011.50
- Annual rate
- £1734.00
- CCTV Coverage
- No
- Impaired mobility set down / pick up points available
- Yes
- Car hire
-
Contact Avis on 01474 350631
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:50 - 22:00
Saturday 09:50 - 17:15
Sunday 09:20 - 17:30
Staff may not always be available during staffing times
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
There are standing height and wheelchair height ticket counters available.
- Induction loop
- This office does not have an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
- YES
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Station Forecourt
Facilities
- ATM Machine
- Yes
- Bureau de Change
- Yes
- Refreshment facilities
- Yes
- coffee shop
- Shops
- Yes
- Type of shops available
- M&S
- Toilets
- Yes
- Toilets Location
- Booking Hall
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Booking Hall
- Waiting Rooms
- Yes
- Waiting rooms location
- on platform
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
- Yes
- Assistance/Help available from station staff from First to Last trains.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.
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