Eastbourne (EBN)

Managed by Southern 

 
Eastbourne station
Terminus Road
Eastbourne
East Sussex
BN21 3QJ
 

Station facilities

  • Station seating facilities

    Station seating facilities There is a waiting area on platform 1 and 2 - Waiting rooms normally available when station is staffed
  • Trolleys

  • Refreshments

    Note Food outlet (Seating available)
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

    Shops Flower stall Hairdresser Wide range of shops Passport Photo Booth
 
 

Eastbourne

Stations made easy

Route planning around the station including maps and platforms

Show [EBN] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Stands at the front of the station and sheltered stands near the car park
Storage spaces
248
Storage CCTV
Yes
Car Park
Station Car Park. The car parking prices listed are for rail and season ticket holders only.
Operator
Indigo Park Solutions UK Limited
Phone number
-
Address
-
-
Note
For more information including tariffs and the number of spaces, including blue badge spaces please visit www.southernrailwayparking.com
Opening hours
Monday - Sunday 04:00 - 01:30
Number of spaces
0  with 0 accessible spaces available
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed. 
Free of charge
No
Daily rate
£0.00
Off peak rate
£0.00
Saturday rate
£0.00
Sunday rate
£0.00
Hourly rate
£0.00
Weekly rate
£0.00
Monthly rate
£0.00
3 Monthly rate
£0.00
6 Monthly rate
£0.00
Annual rate
£0.00
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format ="http://www.nationalrail.co.uk/posters/EBN.pdf"
Taxi
NO
Impaired mobility set down / pick up points available
Yes
Please be aware there are currently high kerbs from the drop off point to the station entrance.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
 
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
Located on concourse
Post box
Yes
Outside the station
Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes
Food outlet (Seating available)
Shops
Yes
Type of shops available
Flower stall Hairdresser Wide range of shops Passport Photo Booth
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
There is a waiting area on platform 1 and 2 - Waiting rooms normally available when station is staffed
Waiting rooms opening hours
Monday - Sunday 06:00 - 22:00

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Staff help available opening times
Monday - Friday 05:40 - 23:30
Saturday 06:15 - 23:00
Sunday 06:00 - 22:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Level access to platforms and Ticket Office.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [EBN] route

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