Eastbourne (EBN)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities Waiting lounge on concourse.
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Trolleys
Trolleys Yes -
Refreshments
Note Food outlet (Seating available) -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops Flower stall Hairdresser Wide range of shops Passport Photo Booth
Eastbourne
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Stands at the front of the station and sheltered stands near the car park
- Storage spaces
- 248
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Yellowbike
www.yellowbike.biz - Car Park
- Station Car Park. The car parking prices listed are for rail and season ticket holders only.
- Phone number
- 03451 272920
- Address
-
-
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- Opening hours
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Monday - Sunday 04:00 - 01:30
- Number of spaces
- 331 with 13 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
-
4 machines
- Free of charge
- No
- Daily rate
- £4.90
- Off peak rate
- £3.90
- Sunday rate
- £4.00
- Weekly rate
- £21.00
- Monthly rate
- £107.00
- 3 Monthly rate
- £288.00
- Annual rate
- £772.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis to stations with steps only can be arranged through Southern Assisted Travel - 0800 138 1018. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
-
Please be aware there are currently high kerbs from the drop off point to the station entrance.
- Car hire
-
10 minute walk from Town Centre
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
- Location
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Ticket machines are located on the concourse and outside the station
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Southerns smart card is called the key, you can apply at www.southernrailway.com/thekeyor pick up a application form from a Southern ticket office.
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 21:15
Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Staffed information point at the station
- Customer Services
-
Please contact Customer Services on 08451 272920 or Station Supervisor at the information desk
Cycle restrictions on Southern trains from this station
0542 to London Bridge - cycles cannot be carried beyond Lewes
0624 to London Bridge - cycles cannot be carried beyond Lewes
0657 to Victoria - cycles cannot be carried beyond Lewes
0714 to London Bridge - cycles cannot be carried beyond Lewes
0732 to Victoria - cycles cannot be carried beyond Lewes
0747 to Brighton - cycles cannot be carried at all on this train
0757 to Victoria - cycles cannot be carried beyond Lewes
0804 to Brighton - cycles cannot be carried at all on this train
0818 to Victoria - cycles cannot be carried at all on this train
0845 to Brighton - cycles cannot be carried at all on this train
1709 to Ashford - cycles cannot be carried at all on this train
1740 to Ore - cycles cannot be carried at all on this train
1809 to Ashford - cycles cannot be carried at all on this trainPlease visit www.southernrailway.com/cyclepolicy for more information
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Taxi Rank in Ashford Road (adjacent to Platform 3).
Facilities
- ATM Machine
- Yes
- Located on concourse
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Eastbourne station
- Refreshment facilities
- Yes
- Food outlet (Seating available)
- Shops
- Yes
- Type of shops available
- Flower stall Hairdresser Wide range of shops Passport Photo Booth
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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Radar Key toilets
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Waiting lounge on concourse.
- Waiting rooms opening hours
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Monday - Sunday 06:00 - 22:00
Waiting lounge on concourse. Also seating available on platforms.
Accessibility and mobility access
- Helpline Contact
- Please call the Assisted travel team on 0800 138 1016
- Assisted travel
-
Please call the Assisted travel team on 0800 138 1016
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:40 - 23:30
Saturday 06:15 - 23:00
Sunday 06:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access to platforms and Ticket Office.
- Wheelchairs available
- Yes
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