East Croydon (ECR)
Managed by Southern
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating Available on all platforms , Plus 3 waiting rooms .
Waiting Rooms Available (Three) Note Platform roof and waiting rooms on all platforms with plenty of standard metal seats.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Coffee kiosk
Food outlet (Seating available)
-
ATM machine
ATM machine Yes Notes Located outside the station
Bureau de change No -
Toilets
Note Male / Female Toilets available on platforms , As well as accessible toilet available with baby changing facility located on platform 3/4 .
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi Yes Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Shoe repairer
Wide range of shops
Off Licence
Passport Photo Booth
East Croydon
Ticket buying and collection
- Ticket office opening
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Located in the booking hall
- Get Oyster card here
Yes- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 5
- Penalty fares
-
Penalty Fares apply to journeys from East Croydon station when travelling with:
- First Capital Connect
- Southern Railway
Accessibility and mobility access
- Customer help points
-
Yes
Help/info points on platforms. Also Customer help desks on all platforms.
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
Located on concourse , and outside of station .
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from staff
- Accessible taxis
Yes
- Accessible public telephones
Yes
- Accessible toilets
Yes
Radar key
- Step free access coverage
Whole station
Long steep ramps to platforms.
- Impaired mobility set down
Yes
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
Yes
General services information
- Customer service
-
No
- Left luggage
-
No
Call Customer Services on 08451 272920
- Lost property
-
No
Call Customer Services 08451 272920 To reclaim lost property .
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 02:28-01:32
Saturday 02:28-01:32
Sunday 02:40-01:32
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ECR] route