Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating Available platform 1 .
Waiting Rooms None Note Platform 1 - no seats or shelter available. Platform 2 - seats under platform roof. 1 further seat in Ticket Office.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
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ATM machine
ATM machine No Bureau de change No -
Toilets
Note Male / Female and Accessible Toilets can be located behind station kiosk.
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Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Passport Photo Booth
East Grinstead
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- No
- Cycle storage location
-
car park
- Car park
-
Yes
Station Car Park - 236 spaces
Monday-Sunday 24 hours
Charges apply: Monday to Sunday
£1 Daily - Sunday & Bank Holidays
There is currently a waiting list for car parking tickets - please visit the station ticket office to enquire about the waiting list.
Charges: £5.10 daily, £21.40 weekly, £82.00 monthly, £230.00 three-monthly, £860.00 annually
- Taxi rank
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Yes
Information on taxis from this station is available at www.traintaxi.co.uk
- Rail replacement
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Station forecourt.
- Rail replacement maps
- View location map for rail replacement services
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:55-20:15
Saturday 06:20-20:25
Sunday 07:45-16:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Located in the booking hall
- Penalty fares
-
Penalty Fares apply to journeys from East Grinstead station when travelling with:
- Southern Railway
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 05:45-00:40
Saturday 05:45-00:30
Sunday 07:35-23:40
- Accessible ticket machines
-
Yes
Quickfare Machine can be located in booking hall .
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Please seek assistance from station staff
- Please seek assistance from on train staff
- Accessible taxis
-
Yes
For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
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No
- Nearest stations with more facilities
-
Oxted
- Accessible toilets
-
No
- Step free access coverage
- Partial station
Step free access to platform 2 (to/from Victoria) only. Footbridge with steps to platform 1 (occasionally to/from Victoria). Interchange between platforms is possible via country end crossing boards for manual wheelchair users with staff assistance only. Nearest step-free station is Hurst Green.
There are only a few trains daily that depart from Platform 1 (not step free). In the current timetable these are: 06.49, 07.19, 10.37 & 15.37 during the week and on Saturdays the 19.07 & 20.37. All other trains are scheduled to depart from Platform 2 which has step free access.
Trains arriving onto Platform 1 are 09.23 and 14.23 both from Victoria during week days and the 17.53 and 19.23 from Victoria on Saturdays.
- Impaired mobility set down
-
Yes
In Car Park
- Disabled parking
-
Yes
- 5 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
-
Yes
2 machines
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
No
Customer Services 08451 272920
- Left luggage
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No
Call Customer Services 08451 272920
- Lost property
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No
Call Customer Services 08451 272920 To reclaim lost property .
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Saturday 05:40-00:40
Sunday 07:35-23:40
Station map
- Station plan
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View larger version
- Stations made easy
- Show [EGR] route
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