East Grinstead (EGR)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities There is coffee shop seating in booking hall, whilst there are also bench style seating in the platform waiting shelters
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Trolleys
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Refreshments
Note Coffee kiosk -
ATM machine
ATM machine -
Toilets
Toilets Male / Female and accessible toilets can be located in the booking hall, next to the automatic ticket gates
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Pay phone
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Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Shops
East Grinstead
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Located to the right of the station building.
- Storage spaces
- 96
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
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- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 377 with 5 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
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2 machines
- Free of charge
- No
- Daily rate
- £5.00
- Sunday rate
- £2.00
- Weekly rate
- £25.00
- Monthly rate
- £90.00
- 3 Monthly rate
- £271.00
- Annual rate
- £940.00
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Prestige Annual Rate: £1,112.00
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
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There are no accessible taxis at this station, they must be booked.
For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
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Located in the car park.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:55 - 20:15
Saturday 06:20 - 20:25
Sunday 07:45 - 16:00
- Location
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Located in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Located in the booking hall.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
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Southern's smartcard is called 'the key'. To apply online, please go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:40 - 00:40
Sunday 07:35 - 23:40
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
- Yes
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Located in the station car park.
- Customer Services
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Customer Services 08451 272920
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Station forecourt.
Facilities
- ATM Machine
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around East Grinstead station
- Refreshment facilities
- Yes
- Coffee kiosk
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
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Male / Female and accessible toilets can be located in the booking hall, next to the automatic ticket gates
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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Located with Male & Female toilets by the ticket barriers
- Waiting Rooms
- Yes
- Waiting rooms location
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There is coffee shop seating in booking hall, whilst there are also bench style seating in the platform waiting shelters
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 05:45 - 00:40
Saturday 05:45 - 00:30
Sunday 07:35 - 23:40
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Step free access to platform 2 (to/from Victoria) only. Footbridge with steps to platform 1 (occasionally to/from Victoria). Interchange between platforms is possible via country end crossing boards for manual wheelchair users with staff assistance only. Nearest step-free station is Hurst Green.
There are only a few trains daily that depart from Platform 1 (not step free). In the current timetable these are: Monday to Friday: 05.58 to Victoria, 06.49 & 07.19 to London Bridge, 10.07 & 15.07 to Victoria. 22.37 Fridays only to Victoria. On Saturdays only the 07.07 to Victoria. All other trains are scheduled to depart from Platform 2 which has direct step free access.
Trains arriving from Victoria onto Platform 1 are 08.53 (arr 09.48) and 13.53 (arr 14.47) during week days only. On Fridays only the 21.23 (arr 22.17) and on Sundays only the 22.36 (arr 23.34).
- Wheelchairs available
- Yes
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