East Grinstead (EGR)

Managed by Southern 

 
Railway Approach
East Grinstead
West Sussex
RH19 1EB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee kiosk
  • ATM machine

    ATM machine
  • Toilets

    Toilets

    Male / Female and accessible toilets can be located in the booking hall, next to the automatic ticket gates

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

East Grinstead

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Route planning around the station including maps and platforms

Show [EGR] route

 

Station Message: Alert!

 

There are only a few trains daily that depart from Platform 1 (not step free).  In the current timetable these are: Monday to Friday: 05.45, 06.49 & 07.19 to London Bridge, 10.07 & 15.07 to Victoria.  On Sunday only the 09.42 to Victoria.  All other trains are scheduled to depart from Platform 2 which has direct step free access.

Trains arriving from Victoria onto Platform 1 are 08.53 (arr 09.48) and 13.53 (arr 14.47) during week days only.  On Saturdays only the 22.53 from Victoria arriving at 23.47 and on Sundays only the 22.36 (arr 23.34).

If you need step free access to these services please phone assisted travel on 0800 138 1016 to discuss alternatives and/or book assistance if required.

 

Getting to and from the station

 
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
377  with 5 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

2 machines

Free of charge
No
Daily rate
£5.70
Off peak rate
£1.00
Weekly rate
£24.00
Monthly rate
£92.00
3 Monthly rate
£259.00
Annual rate
£ 970.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Located to the right of the station building.
Cycle storage spaces
40
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Accessible taxis

There are no accessible taxis at this station, they must be booked.

For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
Yes

Located in the car park. 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 20:15
Saturday 06:20 - 20:25
Sunday 07:45 - 16:00
Location

Located in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Located in the booking hall.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

Southern's smartcard is called 'the key'.  To apply online, please go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:40 - 00:40
Sunday 07:35 - 23:40
 
Passenger Information Systems
Announcements, Arrival screens
Customer help points
Yes

Located in the station car park.

Customer Services

Customer Services 08451 272920

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station forecourt.

Facilities

 
ATM Machine
Yes
Refreshment facilities
Yes
Coffee kiosk
Shops
Yes
Toilets
Yes
Toilets Location

Male / Female and accessible toilets can be located in the booking hall, next to the automatic ticket gates

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Located with Male & Female toilets by the ticket barriers

Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access to platform 2 (to/from Victoria) only. Footbridge with steps to platform 1 (occasionally to/from Victoria). Interchange between platforms is possible via country end crossing boards for manual wheelchair users with staff assistance only. Nearest step-free station is Hurst Green.

There are only a few trains daily that depart from Platform 1 (not step free).  In the current timetable these are: Monday to Friday: 05.58 to Victoria, 06.49 & 07.19 to London Bridge, 10.07 & 15.07 to Victoria.  22.37 Fridays only to Victoria.   On Saturdays only the 07.07 to Victoria.  All other trains are scheduled to depart from Platform 2 which has direct step free access.

Trains arriving from Victoria onto Platform 1 are 08.53 (arr 09.48) and 13.53 (arr 14.47) during week days only.  On Fridays only the 21.23 (arr 22.17) and on Sundays only the 22.36 (arr 23.34).

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code
Nearest station notes

Oxted

Station Map

 
Station plan

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