Eltham (ELW)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities in booking hall only available when staff are present -
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets Booking Hall -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops newspapers
Eltham
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- concourse from Well Hall Road
- Storage spaces
- 40
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@parkindigo.com
- Note
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 166 with 8 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £5.80
- Off peak rate
- £5.10
- Saturday rate
- £3.90
- Sunday rate
- £1.00
- Weekly rate
- £26.10
- Monthly rate
- £96.10
- 3 Monthly rate
- £281.90
- 6 Monthly rate
- £598.40
- Annual rate
- £1066.00
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 08:10 - 15:40
staff may not always be available during staffing times
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Dual Height counters
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
station forecourt/ booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Southeastern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- YES
- Information services - opening times
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 08:10 - 15:40
Staff may not always be available during staffing times
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop A, just outside the booking hall
Facilities
- ATM Machine
- Yes
- Located by the ticket office
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not wheelchair accessible
- Refreshment facilities
- Yes
- Coffee kiosk
- Shops
- Yes
- Type of shops available
- newspapers
- Toilets
- Yes
- Toilets Location
- Booking Hall
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- Booking Hall
- Waiting Rooms
- Yes
- Waiting rooms location
- in booking hall only available when staff are present
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
- Yes
- Staff may not always be available during staffing times - booking in advance is advised although not compulsory
- Staff help available opening times
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 08:10 - 15:40
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free interchange between platforms via steep ramps.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Lewisham;
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