Stations & Destinations

Station Facilities: Enfield Chase (ENC)

Windmill Hill
Enfield

EN2 7AA

Last changed: 16:51 on 21 Oct 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep ENC to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:10-13:10, 15:00-19:30 Saturday 08:45-15:45 Sunday Closed
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Saturday 09:00-15:25 Sunday Closed Monday-Friday 06:25-12:50, 15:15-19:10

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	Yes
From Ticket Machine	Yes
Machine description	Located in the booking hall area. The ticket machine is blue in colour with a silver front and has the word TICKETS on the front and accepts cash & credit/debit cards.
Machine Location	Opposite Ticket Office

Telesales

Oyster PrePay

Penalty Fares

Penalty Fares apply to journeys from Enfield Chase station when travelling with:

First Capital Connect

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845 026 4700
Customer Service - Fax Number	0845 676 9904
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 975 1052
Customer Service - Address	Freepost RRBR-REEJ-KTKY FCC Customer Relations PO Box 443 PLYMOUTH PL4 6WP
Customer Service - Web Address	www.firstcapitalconnect.co.uk
Customer Service - Email Address	customer.relations.fcc@firstgroup.com
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Enfield Chase station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed
Helpline - Primary Phone Number	0800 058 2844
Helpline - Minicom/Textphone (For customers with hearing impairments)	0800 975 1052
Helpline - Note	The Helpline is available 7 days a week except Christmas Day.
Customer Help Points	No
Staff Help	Monday-Friday 06:10-19:30 Saturday 06:50-19:10 Sunday 07:55-16:00
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Accessible Ticket Office Counter - Note	Discretion is shown and assistance is provided where appropriate
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
Accessible Public Telephones - Note	no
National Key Toilets	No
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	The Booking Office is accessible from the street.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Cycle Storage CCTV

Cycle Storage Location

opposite station entrance

Car Park:

Operator	National Car Parks Ltd
Primary Phone Number	0845 680 0023
Email Address	customer.service@ncp.co.uk
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	0
Notes	The car park is operated by National Car Parks Ltd. For Season Ticket queries please phone 0845 680 0023. This car park is for Season Tickets only.

Location for Rail Replacement Services

Southbound buses will stop at the bus stop on the far side of Windmill Hill under the railway bridge.Northbound buses will stop at the bus stop on the near side of Windmill Hill under the railway bridge.(Alternatively customers may wish to travel from Enfield Town station into London which is approximately 30 minutes walk turning right under the railway bridge. Ask a member of staff for details).

Taxi Rank

Bus Services

Bus Services - Note

Bus stops are located directly outside the station exit. For Public Transport information telephone 0870 608 2608.

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline