Enfield Chase (ENC)
Enfield Chase station, Windmill Hill, Enfield, Greater London, EN2 7AA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:25 - 12:50, 15:15 - 19:10
- Opening Hours,Saturday: 09:00 - 15:25
- Opening Hours,Sunday: Unavailable
London Fare Zone
Zone 5
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: 05:00 - 01:00
Staff Help Available
- Staff Help Available,Monday to Sunday: 05:00 - 01:00
Customer Help Points
Yes
The Assistance Meeting Point is in the concourse.
Left Luggage
Unavailable
Lost Property
Available
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the concourse.
Ticket barriers and gates
Available
Accessible ticket machines
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Ramp for train access
Unavailable
It is not possible to provide level access between train and platform at this station.
Accessible Toilets
Unavailable
Waiting rooms
Available
A heated waiting room available on platform 1, an unheated shelter is available on platform 2.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: 05:00 - 01:00
Customer Help Points
Yes
The Assistance Meeting Point is in the concourse.
Helpline
- Helpline,Monday to Sunday: Available
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Toilets
Available
Platform 1
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
A heated waiting room available on platform 1, an unheated shelter is available on platform 2.
Seating Area
Available
Operator
APCOA Parking UK
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
6 spaces
Accessible spaces
0 space
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Refreshment Facilities
Available
Shops
Available
Public Telephones
No
Public Wi-Fi
Unavailable
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Located in the station subway.
Cycles are left at owners risk. Abandoned cycles may be removed.
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
