Elsenham (Essex) (ESM)

Managed by Abellio Greater Anglia 

 
Station Road
New Road
Elsenham
CM22 6HA
 

Station facilities

  • Station seating facilities

    Station seating facilities

    On each platform

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note

    Located on Station Road outside the station entrance

  • Tourist information office

  • Shops

 
 

Elsenham (Essex)

Stations made easy

Route planning around the station including maps and platforms

Show [ESM] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

On each platform

Cycle storage spaces
12
CCTV Coverage
Yes
Onward travel information

Local bus services

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:30
Sunday Closed
Location

On platform 1

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:30
Sunday Closed
 
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at the junction of Station Road and New Road bus stop

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Located on Station Road outside the station entrance

Post box
Yes

Located on Station Road outside the station entrance

Public Wi-Fi
Yes
Find WiFi Hotspots around Elsenham station
Toilets
No
Waiting Rooms
Yes
Waiting rooms location

On each platform

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access between platforms is via the level crossing.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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