Station Facilities: London Euston (EUS)

Managed by Network Rail 

Euston Road
London
Greater London

NW1 2RT

Last changed: 15:34 on 1 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep EUS to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:00-23:59 Saturday 06:00-23:00 Sunday 07:00-23:59
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description Concourse and Ticket Office
Machine Location Fast Ticket machines are located outside the booking office and inside the Travel Centre
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares do NOT apply to passengers travelling to and from this station with VIRGIN TRAINS or FIRST SCOTRAIL (Sleeper)

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 09:00-23:00
Left Luggage Monday-Sunday 07:00-23:00
Lost Property Monday-Sunday 09:00-17:00
Lost Property - Note The lost property office is situated adjacent to platform 16. Telephone 020 7387 8699
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge To be confirmed by station operator
Seating Area Yes
Seating Area - Note Available throughout the station.
Waiting Rooms To be confirmed by station operator
Women-Only Waiting Room No
Trolleys Yes
Trolleys - Note Coin-operated trolley
Refreshment Facilities Yes
Refreshment Facilities - Note Food outlet (Seating available)
Toilets Yes
Baby Changing Yes
Baby Changing - Note Located in the ladies toilets Located in the gentlemens toilets Located in the disabled toilets (key available from station staff)
Showers Yes
Pay Phone Yes -
Public WiFi No
Web Kiosk No
Post Box Yes
Post Box - Note Located on the concourse
Tourist Information Office No
ATM Machine Yes
ATM Machine - Note Located on concourse Located on one or more platforms
Bureau de Change Yes
Bureau de Change - Note Located on the concourse
Shops Yes
Shops - Note Wide range of shops News agent

Accessibility ^ Top

Service Details
Helpline Yes
Customer Help Points Yes
Staff Help Yes
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Taxis - Note taxi rank outside main station entrance
Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note Suitable for disabled passengers. Level access to all platforms.
Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the customer reception or from any member of staff on the concourse. Customers should call Virgin Journey Care on 08457 443366 prior to the day of travel.
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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