Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Farnborough (Main) (FNB)
Farnborough (Main) station, Farnborough Road, Farnborough, Hampshire, GU14 7NL
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 20:30
- Opening Hours,Saturday: 06:10 - 20:30
- Opening Hours,Sunday: 07:40 - 21:00
Location
Outside station near ticket office entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Farnborough Main ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 21:40
- Information Services Opening Times,Saturday: 06:00 - 21:40
- Information Services Opening Times,Sunday: 07:40 - 21:10
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 20:00
- Staff Help Available,Saturday to Sunday: 08:00 - 16:00
Customer Help Points
Yes
Customer Help points are located on every platform
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Farnborough Main.
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There is a staff operated wide aisle gate that is at least 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
In Station Forecourt adjacent to bus shelter on outward road from the station.
Accessible spaces
Farnborough Car Park (Premium) - September 2023
Not Specified
Farnborough Car Park (Union Street) - September 2023
6 spaces
Farnborough Car Park (Main) - September 2023
6 spaces
Farnborough Car Park (Premium) - September 2023
Parking is chargeable for all vehicles.
Farnborough Car Park (Union Street) - September 2023
Parking is chargeable for all vehicles except registered Blue Badge holders.
Farnborough Car Park (Main) - September 2023
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are seating and/or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is seating/waiting under an open-sided shelter
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point has set back shelters only
Dimensions of set-down/ pick-up spaces
The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point has perch seating only
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 20:00
- Staff help available,Saturday to Sunday: 08:00 - 16:00
Customer Help Points
Yes
Customer Help points are located on every platform
Helpline
- Helpline,Monday to Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Seating Area
Available
Farnborough Car Park (Premium)
Impaired mobility set down/pick up points available
Available
In Station Forecourt adjacent to bus shelter on outward road from the station.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.50
- Rate per day £12.40
- Rate on Saturday £6.50
- Rate on Sunday £6.50
Notes
RingGo Code 77513.
Bank Holiday £6.50.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £19.50.
Farnborough Car Park (Union Street)
Spaces
48 spaces
Accessible spaces
6 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Available
In Station Forecourt adjacent to bus shelter on outward road from the station.
Car park CCTV
No
Parking charges
Parking charges apply
Notes
RingGo Code 2013.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.50.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £7.50.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Farnborough Car Park (Main)
Spaces
480 spaces
Accessible spaces
6 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Available
In Station Forecourt adjacent to bus shelter on outward road from the station.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.60
- Off-peak rate £4.90
- Rate per day £9.90
- Rate on Saturday £4.90
- Rate on Sunday £4.90
- Rate per week £39.50
- Rate per month £139.30
- Rate per 3 months £417.90
- Rate per year £1393.00
Notes
RingGo Code 2002.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
ATM
Available
Refreshment Facilities
Available
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
346 spaces
Type of Storage
Compounds, Stands & Racks
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Forecourt, off Union Street
Information to plan your onward journey is available in a printable format here
