Stations & Destinations

Station Facilities: Finchley Road & Frognal (FNY)

Finchley Road & Frognal Station
Finchley Road
West Hampstead
Greater London

NW3 6EP

Last changed: 19:52 on 15 Jul 2009

Service	Details
Opening Hours	Monday-Friday 05:55-23:58 Saturday 05:55-23:58 Sunday 09:00-00:00
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep FNY to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 05:55-23:58 Saturday 05:55-23:58 Sunday 09:00-00:00
CCTV	Yes

Service	Details
Passenger Information Services	Announcements
Staffed Information Point	No

Service	Details
Ticket Office	Monday-Friday 06:45-13:45 Saturday 07:15-14:15 Sunday Closed
Self Service Ticket Machines	Yes
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Travelcard Zone	Finchley Road & Frognal is in London Fare Zone 2
Travelcard - Note	The station is located in London Travelcard Zone 2
Penalty Fares	Penalty Fares apply to journeys from Finchley Road & Frognal station when travelling with: London Overground The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845 601 4867
Customer Service - Note	Via ticket office
Left Luggage	No
Lost Property	No
British Transport Police - Phone Number	0800 40 50 40

Service	Details
First Class Lounge	No
Seating Area	Yes
Seating Area - Note	On platforms
Waiting Rooms	Available
Waiting Rooms - Note	Waiting shelters on both platforms
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Finchley Road & Frognal station
Web Kiosk	No
Post Box	Yes
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Service	Details
Helpline	No
Customer Help Points	No
Staff Help	Monday-Friday Closed Saturday Closed Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Accessible Ticket Office Counter - Note	Ticket office staff provide assistance where possible
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Taxis - Note	contact taxi operator directly
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	Only ticket office has step-free access from street.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Service	Details
Minimum Connection Time (mins)	5
Cycle Storage Availability	No
Location for Rail Replacement Services	Westbound: Stop FF opposite station in Finchley Road. Eastbound: Stop FD outside station in Finchley Road
Taxi Rank	No
Bus Services	Yes
Bus Services - Note	Served by London Bus Routes 13, 82, 113, 187, 268 and C11. Green Line Coach Routes to Luton Airport also stop nearby
Metro Services	No
Airport	Yes
Airport - Note	Change at West Hampstead for regular First Capital Connect service to Luton and Gatwick airports. Green Line 757 stops outside O2 centre for regular service to Luton Airport
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline