London Fenchurch Street (FST)
Managed by Network Rail
Station facilities
-
Station seating facilities
Note First Class lounge No Seating area Monday-Friday 04:30-00:30 Saturday 04:30-00:40 Sunday 06:00-00:15 Seating is available on the main concourse an on the platforms.
Waiting Rooms None Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
Opening Hours Monday-Friday 04:30-00:30 Saturday 04:30-00:40 Sunday 06:00-00:15 Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Opening Hours Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-22:30
London Fenchurch Street
Transport links
- Connection time
- 10 minutes (minimum)
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 05:45-21:40
- Sunday 07:15-21:40
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Pre-purchased tickets can be collected from the ticket machines. The ticket machines accept cash and credit/debit cards.
Ticket machines which facilitate ticket collection are situated on the main concourse and at Tower Hill entrance to the station.
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares apply to journeys from London Fenchurch Street station when travelling with:
- c2c
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Saturday 06:00-22:00
- Holidays: August Bank Holiday, Boxing Day, Easter Monday, Good Friday, New Years Day, Spring Bank Holiday 06:00-20:00
- Accessible ticket machines
- No All machines are too high for wheelchair users. Staff assistance is available.
- Accessible ticket office counter
- No
- Induction loop
- No
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
- taxi rank outside main station entrance
- Accessible public telephones
- Yes
- main concourse
- National key toilets
- No
- Step free access coverage
- Whole station
- The lift at Fenchurch Street is currently being refurbished and will be unavailable until 28 March 2008
- Impaired mobility set down
-
Yes
- Assistance is available to and from platforms and you can request this from the customer information point staff on the concourse. However, we can help more effectively if you call us in advance on 01702 357640
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 24 hours
