London Fenchurch Street (FST)

Managed by Network Rail

 
Fenchurch Place
London
Greater London
EC3M 4AJ
 

Station facilities

  • Station seating facilities

    Note

     

    First Class lounge No
    Seating area Monday-Friday 04:30-00:25 Saturday 04:30-00:40 Sunday 06:00-00:10

    Seating is available on the main concourse and on the platforms.

    Waiting Rooms None
    Women-only waiting room No
  • Trolleys

  • Refreshments

    Note

    Coffee shop

    Coffee kiosk

    Public House/Bar

    Food outlet (Seating available)

  • ATM machine

    Opening hours Monday-Friday 04:30-00:25 Saturday 04:30-00:40 Sunday 06:00-00:10
    Notes

    Located outside the station

    Located on concourse

    Bureau de change No
  • Toilets

    Note

    The public toilets are located on the ground level at the Fenchurch Place main entrance of the Station

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around London Fenchurch Street station

    Web kiosk No
  • Post box

    Note Outside the station
  • Tourist information office

    Tourist information office No
    Note

    The nearest Tourist Information Office is at Liverpool Street Station located inside the main entrance to the underground

  • Shops

    Shops Yes
    Note

    Wide range of shops

 
 

London Fenchurch Street

Stations made easy

Route planning around the station including maps and platforms

Show [FST] route

 

Transport links

Connection time
10 minutes (minimum)
Car park
No
Taxi rank
Yes

Immediately outside the main station entrance.

Bus services
Yes

100m from main entrance, on Fenchurch Street.

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 05:45-21:40
Sunday 07:15-21:40
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Pre-purchased tickets can be collected from the ticket machines.  The ticket machines accept cash and credit/debit cards.


Ticket machines which facilitate ticket collection are situated on the main concourse and at Tower Hill entrance to the station.

Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 1
Penalty fares

Penalty Fares apply to journeys from London Fenchurch Street station when travelling with:

  • c2c

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Saturday 06:00-22:00
Holidays: August Bank Holiday, Easter Monday, Good Friday, New Years Day, Spring Bank Holiday 06:00-20:00
Accessible ticket machines
Yes

 

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

taxi rank outside main station entrance

Accessible public telephones
Yes

main concourse

Nearest stations with more facilities

Liverpool Street Station or London Bridge

Accessible toilets
Yes
Step free access coverage
Whole station

 

Impaired mobility set down
Yes

Assistance is available to and from platforms and you can request this from the customer information point staff on the concourse. However, we can help more effectively if you call us in advance on 01702 357 640 - Open 05.30 - 22.00 Monday to Friday; Saturday 06.00 - 21.00; Sunday 07.00 - 17.00


Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes

Staffed Help Point on main concourse.

Left luggage
No

The nearest Left Luggage facility is located at Liverpool Street Station.

Operated by Excess Baggage Company 0207 247 4297

Lost property
No

For lost property enquiries please go to the customer information point on the upper concourse by the Fenchurch Place entrance or call the c2c lost property office on 01702 357 699 (Monday to Friday 07:00-15:30)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours
CCTV
Within station

Station map

Station plan

Large station plan for London Fenchurch Street

View larger version
Stations made easy
Show [FST] route

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