Fort William (FTW)

Managed by ScotRail 

 
Fort William station
Tom-na-Faire
Station Square
Fort William
Highland
PH33 6TQ
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Lochaber Cafe
  • ATM machine

  • Toilets

    Toilets

    Toilets and showers are on the main concourse opposite the ticket office.

    Showers include an Accessible Shower.

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

    Tourist information office
  • Shops

    Shops Newsagent
 
 

Fort William

Stations made easy

Route planning around the station including maps and platforms

Show [FTW] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
No
Storage spaces
24
Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information
Storage CCTV
No
PlusBike (cycle hire)
Nevis Cycles www.neviscycles.com
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
50  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00

Scottish Bookings only

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Left luggage
Yes
0141 335 3276
Customer Services

customer.relations@scotrail.co.uk

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Buses pick up/drop off from the station car park 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Refreshment facilities
Yes
Lochaber Cafe
Shops
Yes
Type of shops available
Newsagent
Toilets
Yes
Toilets Location

Toilets and showers are on the main concourse opposite the ticket office.

Showers include an Accessible Shower.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Staff help available
Yes
Staff help available opening times
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Accessible - Level access to ticket office and all platforms.

 
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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