Fort William (FTW)

Managed by ScotRail 

 
Tom-na-Faire
Station Square
Fort William
PH33 6TQ
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Coffee kiosk
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

    Tourist information office
  • Shops

    Shops News agent Passport Photo Booth
 
 

Fort William

Stations made easy

Route planning around the station including maps and platforms

Show [FTW] route

 

Getting to and from the station

 
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
50  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Lockers,Stands
Sheltered cycle storage
No
Cycle storage spaces
24
Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information
CCTV Coverage
No
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
No
Cycle hire
Nevis Cycles www.neviscycles.com

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 09:30 - 20:30

Scottish Bookings only

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 09:30 - 20:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Left luggage
Yes
Customer Services

scotrailcustomer.relations@firstgroup.com 

Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Coffee shop Coffee kiosk
Shops
Yes
Type of shops available
News agent Passport Photo Booth
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to ticket office and all platforms.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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