Gloucester (GCR)
Gloucester station, Bruton Way, Gloucester, Gloucestershire, GL1 1DE
Gloucester parking availability
Parking spaces in the car park at the front of the station off Metz Way will be suspended for rail replacement services on the following dates:
• Wednesday 23 to Monday 28 July
• Wednesday 20 to Sunday 31 August
• Monday 22 September to Monday 6 October
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:00
- Opening Hours,Saturday: 07:00 - 19:00
- Opening Hours,Sunday: 09:00 - 18:00
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:00 - 00:00
- Information Services Opening Times,Saturday: 05:00 - 00:00
- Information Services Opening Times,Sunday: 08:00 - 23:15
Staff Help Available
- Staff Help Available,Monday to Friday: 05:00 - 00:00
- Staff Help Available,Saturday: 05:00 - 00:00
- Staff Help Available,Sunday: 08:00 - 23:15
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A station - step free access available to all platforms with liftbridge to link platforms
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:00
- Waiting rooms,Saturday: 06:00 - 19:30
- Waiting rooms,Sunday: 09:00 - 20:30
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:00 - 00:00
- Staff help available,Saturday: 05:00 - 00:00
- Staff help available,Sunday: 08:00 - 23:15
Meeting point: Ticket Office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:00
- Waiting Rooms,Saturday: 06:00 - 19:30
- Waiting Rooms,Sunday: 09:00 - 20:30
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
200 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.
Car park CCTV
No
Notes
Find out more about car parking at this station.
ATM
Available
Refreshment Facilities
Available
Coffee Shop
Shops
Available
Coffee shop
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
