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Last updated:Today at 17:35
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway

Gerrards Cross (GER)

Gerrards Cross station, Station Approach, Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8PP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 20:10
  • Opening Hours,Saturday: 06:50 - 18:20
  • Opening Hours,Sunday: 08:10 - 17:40
Location

Next to the ticket office and near the car-park entrance to platform 2.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • No
Use Oyster Pay as you go here

No

Pay as you go note

Gerrards Cross station is NOT within the London Oyster zones.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

Pay as you go with contactless is available as far as High Wycombe.

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 20:10
  • Information Services Opening Times,Saturday: 06:50 - 18:20
  • Information Services Opening Times,Sunday: 08:10 - 17:40

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:00 - 20:10
  • Staff Help Available,Saturday: 06:50 - 18:20
  • Staff Help Available,Sunday: 08:10 - 17:40

Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 20:10
  • Waiting rooms,Saturday: 06:50 - 18:20
  • Waiting rooms,Sunday: 08:10 - 17:40
Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Gerrards Cross Car Park 1

4 spaces

Gerrards Cross Car Park 2

Not Specified

Gerrards Cross Car Park 3

Not Specified

Gerrards Cross Car Park 1 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Gerrards Cross Car Park 2 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Gerrards Cross Car Park 3 

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Gerrards Cross Car Park 2

Gerrards Cross Car Park 3

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is a Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:00 - 20:10
  • Staff help available,Saturday: 06:50 - 18:20
  • Staff help available,Sunday: 08:10 - 17:40

Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

Accessible toilets on platforms 2

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 20:10
  • Waiting Rooms,Saturday: 06:50 - 18:20
  • Waiting Rooms,Sunday: 08:10 - 17:40

Seating Area

Available

Gerrards Cross Station Car Park

Operator

Chiltern Railways

Spaces

331 spaces

Accessible spaces

4 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £6.25
  • Rate per day £9.40
  • Rate on Saturday £6.25
  • Rate on Sunday £6.25
  • Rate per week £36.50
  • Rate per month £139.40
  • Rate per year £1456.70
Notes

The weekday off peak start time is 1200 at this station.

Gerrards Cross Orchehill Rise

Operator

Chiltern Railways

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

129 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £6.25
  • Rate per day £9.40
  • Rate on Saturday £6.25
  • Rate on Sunday £6.25
  • Rate per week £36.50
  • Rate per month £120.40
  • Rate per year £1259.20
Notes

The weekday off peak start time is 1200 at this station.

Gerrards Cross Upper Car Park

Operator

Chiltern Railways

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

71 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £6.25
  • Rate per day £9.40
  • Rate on Saturday £6.25
  • Rate on Sunday £6.25
  • Rate per week £36.50
  • Rate per month £120.40
  • Rate per year £1259.20
Notes

The weekday off peak start time is 1200 at this station.

Refreshment Facilities

Available

Coffee kiosk Food outlet (Seating available)

Public Telephones

No

Public Wi-Fi

Available

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

200 spaces

Type of Storage

Stands

Location

In main car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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