Last updated:Today at 17:35
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Gerrards Cross (GER)
Gerrards Cross station, Station Approach, Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8PP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 20:10
- Opening Hours,Saturday: 06:50 - 18:20
- Opening Hours,Sunday: 08:10 - 17:40
Location
Next to the ticket office and near the car-park entrance to platform 2.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- No
Use Oyster Pay as you go here
No
Pay as you go note
Gerrards Cross station is NOT within the London Oyster zones.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available as far as High Wycombe.
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 20:10
- Information Services Opening Times,Saturday: 06:50 - 18:20
- Information Services Opening Times,Sunday: 08:10 - 17:40
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 20:10
- Staff Help Available,Saturday: 06:50 - 18:20
- Staff Help Available,Sunday: 08:10 - 17:40
Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:10
- Waiting rooms,Saturday: 06:50 - 18:20
- Waiting rooms,Sunday: 08:10 - 17:40
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Gerrards Cross Car Park 1
4 spaces
Gerrards Cross Car Park 2
Not Specified
Gerrards Cross Car Park 3
Not Specified
Gerrards Cross Car Park 1
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Gerrards Cross Car Park 2
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Gerrards Cross Car Park 3
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Gerrards Cross Car Park 2
Gerrards Cross Car Park 3
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is a Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 20:10
- Staff help available,Saturday: 06:50 - 18:20
- Staff help available,Sunday: 08:10 - 17:40
Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
Accessible toilets on platforms 2
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:10
- Waiting Rooms,Saturday: 06:50 - 18:20
- Waiting Rooms,Sunday: 08:10 - 17:40
Seating Area
Available
Gerrards Cross Station Car Park
Operator
Chiltern Railways
- 03456 005 165
- Station Approach
- Gerrards Cross
- SL9 8PP
- http://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Spaces
331 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £139.40
- Rate per year £1456.70
Notes
The weekday off peak start time is 1200 at this station.
Gerrards Cross Orchehill Rise
Operator
Chiltern Railways
- 03456 005 165
- Orchehill Rise
- Gerrards Cross
- SL9 8PS
- http://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
129 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £120.40
- Rate per year £1259.20
Notes
The weekday off peak start time is 1200 at this station.
Gerrards Cross Upper Car Park
Operator
Chiltern Railways
- 03456 005 165
- Upper Car Park
- Gerrards Cross
- SL9 8PR
- https://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
71 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £120.40
- Rate per year £1259.20
Notes
The weekday off peak start time is 1200 at this station.
Refreshment Facilities
Available
Coffee kiosk Food outlet (Seating available)
Public Telephones
No
Public Wi-Fi
Available
Post Boxes
Available
Outside the station
Bicycle Storage
Spaces
200 spaces
Type of Storage
Stands
Location
In main car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
From the front of the station.
Next to the ticket office.
Information to plan your onward journey is available in a printable format here
