Guildford (GLD)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note yes Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Guildford station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Guildford
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Car park
- Farnham Road & Long Stay
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 320
- Charges
- £9.00 peak , After 1600 Mon-Sat £2.00 off peak , £9.00 daily , £45.00 weekly , £170.00 monthly , £510.00 three-monthly , £1800.00 annually
- Notes
-
Pay & Display. Sat £6.00 - Sun£2.00.
Bank Holidays £9.00
Weekend tickets available from 1200 Fri £10.00.
2 Days £18.00 3 Days £27.00
(Smart Car) Mon - Fri £5.40 & Bank Holidays. Sat £3.60 Sun £1.20. Off Peak from 1600 Mon - Sat £1.20. Weekend ticket available from 1200 Fri £6.00.
(Smart Car) 2 Days £10.80 3 Days £16.20
(Smart Car) Weekly £27.00, Monthly £102.00,
Quarterly £306.00, Annual £1080.00
- Car park
- Multi-storey
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 250
- Charges
- £335.00 three-monthly , £1250.00 annually
- Notes
-
Season tickets only
- Car park
- Premium
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 77
- Charges
- £13.50 peak , After 1600 Mon-Sat £4.00 off peak
- Notes
-
Pay & Display 2 c/card only.
Sat £10.00 - Sun £4.00. Bank Holidays £13.50
2 Days £27.00 3 Days £40.50
Weekend tickets available from 1200 Fri £18.00.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-22:00
- Saturday 06:10-22:00
- Sunday 06:20-22:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
In booking hall of both entrances
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Guildford station when travelling with:
- South West Trains
- Southern Railway
- First Great Western
Penalty Fares do not apply if travelling with:
- CrossCountry
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
- Yes
A low height ticket office counter is located within the main booking hall.
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
The taxi rank is located outside the main station entrance (platform 2)
- Accessible public telephones
- Yes
- National key toilets
- Yes
A National Key Scheme toilet is available on platform 2. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
- Impaired mobility set down
- No
- Disabled parking
- Yes 4 spaces
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
