Glasgow Queen Street (GLQ)
Managed by ScotRail
Station facilities
-
Station seating facilities
First Class lounge No Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station.
Tickets Accepted
First Business Class only
Facilities
Fax, telephone
Refreshments
Complimentary tea, coffee or mineral water
Wi-Fi
Yes
Shower
No
Concessions for Standard Class sleeper customers
No
Seating area Yes Waiting Rooms Available Note Covered concourse + canopy over platforms
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Glasgow Queen Street
Transport links
- Connection time
- 10 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 76
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 05:00-23:55
- Sunday 07:10-23:55
- Monday-Friday 05:10-23:55
- Saturday 05:10-23:55
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
Inside North Hanover and Dundas St entrances
- Oyster PrePay
- No
- Penalty fares
Penalty Fares do not apply when travelling from Glasgow Queen Street station.
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 05:10-23:55
- Saturday 05:10-23:55
- Sunday 07:10-23:55
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
- Yes
- Accessible public telephones
- Yes
- National key toilets
- Yes
- Step free access coverage
- Whole station
Level access to ticket office and platforms. There is RNIB REACT guidance system which is an audible direction system for the visually impaired customers. A fob is required to activate the system.
- Impaired mobility set down
- No
- Disabled parking
- Yes 2 spaces
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- Yes
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Saturday 05:00-23:59
- Sunday 07:10-23:55
- Monday-Friday 05:10-23:55
- Saturday 05:10-23:55
Glagow Queen Street Low level is staffed 24 hours a day, 7 days a week
- CCTV
- Within station
- Car park
