Glasgow Queen Street (GLQ)
Managed by ScotRail
Station facilities
-
Station seating facilities
First Class lounge No Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station.
Tickets Accepted
First Business Class only
Facilities
Fax, telephone
Refreshments
Complimentary tea, coffee or mineral water
Wi-Fi
Yes
Shower
No
Concessions for Standard Class sleeper customers
No
Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Coffee kiosk
Cold drinks vending machine
Public House/Bar
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Glasgow Queen Street station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Pharmacy
Passport Photo Booth
Glasgow Queen Street
Ticket buying and collection
- Ticket office opening
Monday-Saturday 05:00-23:55
Sunday 07:10-23:55
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
- Penalty fares
-
Penalty Fares do not apply when travelling from Glasgow Queen Street station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 05:10-23:55
Sunday 07:10-23:55
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
- Accessible public telephones
Yes
- Accessible toilets
Yes
- Step free access coverage
Whole station
Level access to ticket office and platforms. There is RNIB REACT guidance system which is an audible direction system for the visually impaired customers. A fob is required to activate the system.
- Impaired mobility set down
No
- Disabled parking
Yes
- 3 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
Yes
General services information
- Customer service
-
No
- Left luggage
-
Yes
- Lost property
-
Yes
Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 05:10-23:55
Sunday 07:10-23:55- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [GLQ] route