Station Facilities: Glasgow Queen Street (GLQ)
Managed by ScotRail
Rail Station North Hanover Street Glasgow Glasgow City
G1 2AF
Last changed: 12:13 on 27 Aug 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Saturday 05:00-00:30 Sunday 05:00-00:30 Monday-Friday 05:00-00:30 Saturday 05:00-00:30 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep GLQ to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 05:00-23:59 Sunday 07:10-23:55 Monday-Friday 05:10-23:55 Saturday 05:10-23:55 |
| Staffing - Note |
Glagow Queen Street Low level is staffed 24 hours a day, 7 days a week
|
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens |
| Help Point/Phone | Staffed response |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 05:00-23:55 Sunday 07:10-23:55 Monday-Friday 05:10-23:55 Saturday 05:10-23:55 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares do not apply when travelling from Glasgow Queen Street station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 6015929 |
| Customer Service - Note | To arrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901. |
| Left Luggage | Yes |
| Left Luggage - Note |
Check hours of opening when depositing items |
| Lost Property | Yes |
| Lost Property - Note |
Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| First Class Lounge - Note |
Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station. Tickets Accepted First Business Class only Facilities Fax, telephone Refreshments Complimentary tea, coffee or mineral water Wi-Fi Yes Shower No Concessions for Standard Class sleeper customers No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Covered concourse + canopy over platforms |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Sunday 24 hours Monday-Friday 05:10-23:55 Saturday 05:10-23:55 Sunday 07:10-23:55 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | Yes |
| National Key Toilets | Yes |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Disabled Parking - Note |
|
| Number of Disabled Parking Spaces | 2 |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 0 | ||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||
| Cycle Storage CCTV | No | ||||
| Car Park: Station Car Park |
| ||||
| Taxi Rank | Yes | ||||
| Taxi Rank - Note |
www.traintaxi.co.uk | ||||
| Bus Services | Yes | ||||
| Bus Services - Note |
‘First’ operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
‘Arriva’ and ‘Stagecoach’ operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
For information about all buses in Glasgow and Strathclyde visit:
| ||||
| Metro Services | To be confirmed by station operator | ||||
| Airport | Yes | ||||
| Airport - Note |
GLASGOW CITY AIRPORT:
Arriva operate the frequent, daily 'Glasgow Flyer 500' bus from Buchanan Street Bus Station direct to the airport. For times: www.arrivabus.co.uk
First operate regular, daily ‘Airlink’ express 757 from Buchanan Street Bus Station direct to the airport. For times: www.firstgroup.com/ukbus
| ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
