Last updated:Today at 19:35
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Glazebrook (GLZ)
Glazebrook station, Glazebrook Lane, Glazebrook, Cheshire, WA3 5BA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:10 - 10:10
- Opening Hours,Saturday to Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 07:00 - 10:00
- Information Services Opening Times,Saturday to Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Friday: 07:10 - 10:00
- Staff Help Available,Saturday to Sunday: Unavailable
Customer Help Points
Yes
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Help Point location
There are Help Points
Live service information
Announcements are only made visually
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
To Manchester : Off Glazebrook Lane, along a ramp (43 paces, 1:20 slope) to the right of the bridge and onto the platform To Liverpool :Kerb at car park then level path onto the platform
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Waiting room available during booking office and canopy Liverpool platform at all times
Seating area
Available
Induction loop pay phones
Available
The highest operating part of the telephone is 1140 mm above floor level.
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 07:10 - 10:00
- Staff help available,Saturday to Sunday: Unavailable
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Waiting room available during booking office and canopy Liverpool platform at all times
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
The highest operating part of the telephone is 1140 mm above floor level.
Bicycle Storage
Spaces
5 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus stops at the top of the station approach. (Station side for Liverpool, opposite side for Manchester)
Information to plan your onward journey is available in a printable format here
Not available at this station.
