Station facilities
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Station seating facilities
First Class lounge No Seating area Yes On plaforms and in Booking Hall.
Waiting Rooms Available Note On Platform 1.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Great Malvern
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
-
Yes
Station Car Park - 122 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Meteor Parking Ltd (Operator)
0870 060 4416 (primary)
comments@londonmidlandparking...
- Taxi rank
-
Yes
Smiths 01684 568686
- Rail replacement
-
In the event of engineering the bus/coach will collect from: On the station car park at Platform 1.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:10-18:00
Saturday 07:10-14:00
Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
A Ticket Vending Machine is available at this station.
On platform towards Worcester
- Penalty fares
-
Penalty Fares apply when travelling from Great Malvern station.
Accessibility and mobility access
- Customer help points
-
Yes
CIS System
- Staff help
-
Monday-Friday 06:10-18:00
Saturday 07:10-14:00
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
No
1 to 1 contact with ticket office staff
- Induction loop
-
No
- Ramp for train access
-
Yes
- Accessible taxis
-
No
- Accessible public telephones
-
No
none
- Accessible toilets
-
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
- Whole station
Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Great Malvern is acredited by the Secure Station Scheme**
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:10-18:00
Saturday 07:10-14:00
Sunday Closed
Station map
- Station plan
-
View larger version
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