Grantham (GRA)
Managed by East Coast
Station facilities
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Station seating facilities
Note New lifts have been installed at Grantham station between The concourse and platform 1 to platforms 2, 3 & 4. The new lifts carry up to 16 people and have been built into the existing station footbridge to provide level access between the north and southbound platforms.
First Class lounge No Seating area Yes Waiting Rooms None Note Platform 1.Mon-Sat 0600-2200.Sunday 0900-2200. Platform 2.Monday-Saturday 0600-2100.Sunday 0900-2100
Women-only waiting room No -
Trolleys
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Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Grantham
Ticket buying and collection
- Ticket office opening
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Monday-Saturday 05:50-20:00
Sunday 08:50-19:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Cash & Card machines available
Three machines located on the booking hall.
- Penalty fares
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Penalty Fares do not apply when travelling from Grantham station.
Accessibility and mobility access
- Customer help points
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Yes
Car park machine at south end of car park.Not accessible for wheelchairs.
- Staff help
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Monday-Friday 05:50-00:50
Saturday 05:50-22:15
Sunday 09:20-23:59
- Accessible ticket machines
Yes
1 machine is DDA compliant
- Accessible ticket office counter
No
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
Advance booking advisable
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
- Impaired mobility set down
Yes
At station front next to canopy and taxi rank.
- Disabled parking
Yes
- 11 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
Yes
General services information
- Customer service
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Yes
Monday-Friday 08:30-17:00We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Left luggage
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No
- Lost property
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Yes
Monday-Friday 09:00-16:00Located at Newark North Gate station. Lost property handed in/found is kept for 14 days at the station before going to Newark.
Tel 08457225333
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 05:35-01:00
Saturday 05:35-22:30
Sunday 09:00-00:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [GRA] route