Last updated:Today at 16:11
Train companies affected:South Western Railway
Gunnersbury (GUN)
Gunnersbury station, Chiswick High Road, Chiswick, Greater London, W4 4AN
Station Information
Ticket Office
Opening Hours
Unavailable
Location
Ticket Hall
London Fare Zone
Zone 3
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from ticket office
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:20 - 01:10
- Information Services Opening Times,Sunday: 07:10 - 00:10
Mondays to Saturdays 05.20-01.00 Sundays 07.10 - 00.10
Staff Help Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: Available
- Staff Help Available,Sunday: Available
Customer Help Points
Yes
Customer Services Notes
TFL Customer Services Tel: 0343 222 1234
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 08:30 - 16:00
- Lost Property,Saturday: Unavailable
- Lost Property,Sunday: Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This station does not have step-free access, however step-free interchange is available between District line and London Overground trains.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 05:20 - 01:10
- Waiting rooms,Saturday: 05:20 - 01:10
- Waiting rooms,Sunday: 07:10 - 00:10
Traffic Hours
Waiting room located on single island platform.
Seating area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Contact taxi operator directly. Taxi Rank to the west of the Chiswick High Road entrance outside shops.
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: Available
- Staff help available,Sunday: Available
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
None
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:20 - 01:10
- Waiting Rooms,Saturday: 05:20 - 01:10
- Waiting Rooms,Sunday: 07:10 - 00:10
Traffic Hours
Waiting room located on single island platform.
Seating Area
Unavailable
There are no seats in the ticket hall. Seats are available on the platform.
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Outside Chiswick High Road entrance
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Replacement buses stop in Chiswick High Road outside the station.
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
District Line
Interchange at Hammersmith for the Piccadilly Line to Heathrow Terminals.
