Station facilities
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Station seating facilities
First Class lounge No Seating area No There are no seats in the ticket hall. Seats are available on the platform. Waiting Rooms Available Note Waiting room located on single island platform. Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note None -
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Gunnersbury station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Gunnersbury
- Connection time
- 5 minutes (minimum)
- Car park
No
- Taxi rank
-
No
- Bus services
-
Yes
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html - Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
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Monday-Friday 06:45-19:45
Saturday 06:45-19:30
Sunday 08:15-17:30
- Self-service machines
- Yes
- Get Oyster card here
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Yes
- Top up Oyster pay as you go here
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Yes
- Use Oyster pay as you go here
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Yes
- London fare zone
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Zone 3
The station is in London Travelcard Zone 3
- Penalty fares
-
Penalty Fares apply to journeys from Gunnersbury station when travelling with:
- London Overground
- London Underground
The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Accessible ticket office counter
-
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
- Induction loop
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Yes
- Ramp for train access
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No
- Accessible taxis
-
No
Contact taxi operator directly
- Accessible public telephones
-
No
- Accessible toilets
-
No
- Step free access coverage
- Partial station
It is possible to make a step-free interchange between Northbound and Soutghbound platforms, but not to enter or exit the station step-free. Customers need to be aware that there is a step between train and platform of up to 200mm for London Underground services. Boarding ramps are not available at this station.
- Impaired mobility set down
-
Yes
Chiswick High Road entrance - Drop-off point close by with drop curb and pelican crossing.
- Disabled parking
-
No
- Accessible car park equipment
-
No
- Wheelchairs
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No
- Ticket gates
- No
General services information
- Customer service
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Yes
London Overground Customer Service Centre - Left luggage
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No
- Lost property
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Yes
Monday-Friday 08:30-16:00
Saturday Closed
Sunday Closed
Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a London Overground train, please contact their Customer Services team for details of lost property facilities. - British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
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View larger version
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