Hanwell (HAN)

Managed by TfL Rail 

 
Hanwell station
Campbell Road
Hanwell
Greater London
W7 3EB
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

     Located on platform 3

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hanwell

Stations made easy

Route planning around the station including maps and platforms

Show [HAN] route

 

Station Message: Alert!

From Thursday 31 January until late March 2019, the entrance on Station Approach will be closed. Customers will be able to access the station by following the signposted route to the entrance on Campbell Road which is a 10 minute walk away.

Station Message: Alert!

Crossrail works are ongoing at this station, meaning there is currently no disabled access.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
12

6 cycle storage points outside entrance to station. Please note cycles can be carried on our trains free of charge.

Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
No
Airport

TfL Rail service to Heathrow airport.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 12:20
Saturday 06:30 - 13:00
Sunday Closed
Location

Outside main entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for Great Western Railway TfL Rail 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:15 - 00:15
Saturday 05:45 - 23:30
Sunday 06:00 - 23:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Lost Property enquiries 0343 222 1234
Monday - Friday 08:30 - 16:00
Saturday - Sunday Closed
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Campbell Road at top of station approach.

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location

 Located on platform 3

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:15 - 00:15
Saturday 05:45 - 23:30
Sunday 06:00 - 23:00

Station is staffed first to last train.

Ramp for train access
Yes
Step free access coverage
No
Step free access note

No step free access to any part of the station

Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 05:15 - 00:15
Saturday 05:45 - 23:30
Sunday 06:00 - 23:00

Station Map

 
Station plan

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Stations made easy
Show [HAN] route

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