Hayes & Harlington (HAY)

Managed by Great Western Railway 

 
Station Road
Hayes
Greater London
UB3 4BX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hayes & Harlington

Stations made easy

Route planning around the station including maps and platforms

Show [HAY] route

 

Station Message: Alert!

Whilst building works at Hayes and Harlington station are taking place, drop off facilities are currently limited to the short-term car parking spaces near the entrance to Station Approach; disabled parking is available at the station end of the road.  Stopping and parking restrictions in Station Approach are being strictly enforced by a private contractor and it is not possible to pick up or drop off passengers anywhere else along the road.

 

Station Message: Alert!

Crossrail works are ongoing at this station, meaning there is currently only disabled access to the eastbound platforms (platforms 4 and 5).

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
18
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0345 165 2030
Address
-
-
Web address
http://www.apcoa.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
120
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£3.20
Weekly rate
£16.00
Monthly rate
£54.00
3 Monthly rate
£160.50
Annual rate
£542.50
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes
Airport

Heathrow connect service to London Heathrow.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:10
Saturday 06:10 - 19:10
Sunday 06:30 - 21:30
Location

In ticket hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for Great Western Railway 
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 06:00 - 22:00
 
Customer help points
Yes
Lost Property
Yes
Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
Monday - Sunday 07:00 - 22:00
03457 000 125
Customer Services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Bus stop E outside station entrance(both directions)

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Staff help available opening times
Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 06:40 - 21:00
Ramp for train access
No
Step free access coverage
No
Step free access note

No step free access to any operational platform

 
Wheelchairs available
No

Station Map

 
Station plan

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