Hazel Grove (HAZ)
Hazel Grove station, Station Street, Hazel Grove, Cheshire, SK7 4EX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Thursday: 06:05 - 19:00
- Opening Hours,Friday: 06:05 - 20:00
- Opening Hours,Saturday: 07:00 - 20:00
- Opening Hours,Sunday: 09:00 - 16:30
Location
To the left on the platform when leaving the booking office
Accepts cards only
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Saturday: 06:55 - 14:00
- Information Services Opening Times,Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Sunday: Unavailable
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
On each platform
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
22 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Sunday: Unavailable
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
On each platform
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
389 spaces
Accessible spaces
22 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Shops
Available
Kiosk
Public Telephones
Yes
Bicycle Storage
Spaces
23 spaces
11 cycle lockers and 12 cycle stands
Type of Storage
Lockers & Stands
Location
Within Car Park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
What3words - brick.buns.sheep
In the station car park for buses to Stockport, Glossop or Marple. Busline 0871 200 2233
GMPTE 0161 228 7811
