Heworth (HEW)

Managed by Northern Rail 

 
Heworth Interchange
Sunderland Road
Gateshead
Tyne and Wear
NE10 0NE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Heworth

Stations made easy

Route planning around the station including maps and platforms

Show [HEW] route

 

Getting to and from the station

 
Car Park
No
Onward travel information
No bus stop close by.Busline 0871 200 2233
Taxi
Taxi rank close to the station.
Impaired mobility set down / pick up points available
No
Metro
Tyne and Wear metro station close to the station. 0191 203 3333

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Collection of pre-purchased tickets
Not possible from this station
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Customer help points
No
Lost Property
Yes
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
0845 00 00 125
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Newcastle bound - Pick Up / Drop Off at Bus stop on A184. Sunderland bound - Pick up drop off at Metro bus replacement stop.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0808 156 1606
Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramped access. 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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