Hexham (HEX)
Managed by Northern Rail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Indoor waiting rooms on each platform Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone No -
Internet
Public WiFi No Note Find WiFi Hotspots around Hexham station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Hexham
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- To be confirmed by station operator
- Cycle storage location
- on Platform 1
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- Northern
- Car park operator phone
- 08540 000125 (primary)
- Car park operator address
- customer.relations@northernra...
- Car park spaces
- 100
- Charges
- £1.50 daily
Ticket buying and collection
- Ticket office opening
- Monday-Friday 07:15-17:30
- Saturday 08:15-14:15
- Sunday Closed
- Self-service machines
- No
- Oyster PrePay
- No
- none
- Penalty fares
Penalty Fares do not apply when travelling from Hexham station.
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Saturday 08:00-20:00
- Sunday Closed
- Monday-Friday 07:15-17:30
- Saturday 08:15-14:15
- Accessible ticket machines
-
Yes
too high for wheelchair users
- Accessible ticket office counter
- No
staff will come out of the office to assist
- Induction loop
- Yes
- Ramp for train access
- No
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Whole station
Level access to Carlisle platform. Barrow crossing to Newcastle platform. Step free access from car park to station entrance
- Impaired mobility set down
-
Yes
Step free access from car park to station entrance
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Saturday 08:00-20:00
- Sunday 09:00-17:00
- Holidays: Boxing Day, Christmas Day Closed
- Left luggage
- No
- Lost property
- Yes
- Monday-Saturday 08:00-20:00
- Sunday 09:00-17:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 07:15-17:30
- Saturday 08:15-14:15
- Sunday Closed
this station is staffed on a part time basis
