Hexham (HEX)
Managed by Northern
Station facilities
-
Station seating facilities
Station seating facilities Indoor waiting rooms on each platform -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Hexham
Getting to and from the station
Bicycle parking
Lockers- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- Yes
- PlusBike (cycle hire)
http://www.bikeandgo.co.uk/
Only £3.80 per 24 hours (10 Bike & Go bicycles)
Expected 2013- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- enquiries@northernrailway.co.uk
- Note
-
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 100 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Accessible spaces available
- Free of charge
- No
- Daily rate
- £2.00
- Weekly rate
- £10.00
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- Yes
-
Step free access from car park to station entrance
- Airport
-
Nearest airport at Newcastle
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:15 - 17:30
Saturday 08:15 - 14:15
Sunday Closed
part time opening hours
- Location
-
Platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Accepts Cash & Cards
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Via help point
- Customer help points
- Yes
-
Help available 24 hours a day from help point
- Lost Property
- Yes
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport will pick up/drop off at the station front
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Hexham station
- Refreshment facilities
- Yes
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Waiting Rooms
- Yes
- Waiting rooms location
- Indoor waiting rooms on each platform
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 200 6060
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
-
Help available from staff in the ticket office when open.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access to Carlisle platform. There is access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, with assistance from station staff
- Wheelchairs available
- Yes
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