Stations & Destinations

Station Facilities: Hastings (HGS)

Station Approach
Havelock Road
HASTINGS
East Sussex

TN34 1BA

Last changed: 15:20 on 8 Jun 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Local Area Map^New!
Local Bus Map^New!

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep HGS to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens Arrival screens Announcements
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Sunday 05:50-20:30

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes

Telesales

Oyster PrePay

Penalty Fares

Penalty Fares apply to journeys from Hastings station when travelling with:

Southern Railway
Southeastern

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Customer Service - Primary Phone Number	0845 000 2222
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 783 4548
Customer Service - Address	PO Box 63428 London SE1P 5FD
Left Luggage	No
Lost Property	Yes
Lost Property - Primary Phone Number	0845 000 2222
Lost Property - Note	Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	on platforms
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	Yes
Refreshment Facilities - Note	Coffee shop
Toilets	Yes
Baby Changing	Yes
Baby Changing - Note	Located on the concourse
Showers	Yes
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Hastings station
Web Kiosk	No
Post Box	No
Post Box - Note	Outside the station
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Bureau de Change - Note	Euros and travellers cheques are accepted at the ticket office
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	No
Staff Help	To be confirmed by station operator
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	booking hall
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	Yes
Ramp for Train Access - Note	Please seek assistance from staff If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Public Telephones	No
National Key Toilets	Yes
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Ticket Office and Car Park are step free. Access to all platforms via Lift.
Impaired Mobility Set Down	Yes
Disabled Parking	Yes
Disabled Parking - Note	Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Cycle Storage CCTV

Cycle Storage Location

outside station, car park

Car Park: Station Car Park

Operator	Meteor Parking Ltd
Primary Phone Number	0845 603 6197
Email Address	queries@southeasternparking.c...
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	20
Charges	£40.10 monthly, £120.30 three-monthly, £240.70 six-monthly, £417.90 annually
Notes	Parking for season permit holders and disabled customers only until September 2009 due to construction work associated with the Hastings College development

Taxi Rank

Yes

Taxi Rank - Note

outside station front

Bus Services

Yes

Bus Services - Note

'Stagecoach' operate a network of daily, frequent bus routes around Hastings & Bexhill and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com/eastsussex

Several bus routes serve the new bus interchange at Hastings stations.

Buy a Hastings PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline