Holyhead (HHD)

Managed by Transport for Wales 

 
Holyhead station
Station Approach
London Road
Holyhead
Anglesey
LL65 2BT
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

    ATM machine Located on concourse

  • Toilets

    Toilets The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops Passport Photo Booth
 
 

Holyhead

Stations made easy

Route planning around the station including maps and platforms

Show [HHD] route

 

Station Message: Alert!

From  Monday 24 December until Sunday 30 December, Virgin Trains and London Northwestern Railway will be running an amended timetable to and from London Euston due to major improvement work. More information can be found on our engineering page. 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
on Platform 2 by the gate (in ferry port area).
Storage spaces
10

5 hoops

Storage CCTV
Yes
Car Park
Black Bridge
Operator
Stena Line
Phone number
08705755755
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
0  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

For the nearest bus stop, walk across the footbridge and turn right onto the main road.

Taxi

From the front of the station

Impaired mobility set down / pick up points available
Yes
Port

Ferry sailings to Dublin Ferry Port and Dun Laoghaire.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:10
Saturday 06:10 - 19:10
Sunday 10:30 - 17:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

This machine does not accept cash.  Payment is by major debit and credit cards only.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Ticket office for advice only

Left luggage
Yes
operated by Stena line
Lost Property
Yes
Managed by Transport for Wales
Visit our Lost Property page to submit a Lost Property form.
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Wait at bus stops outside the station

Facilities

 
ATM Machine
Yes
Located on concourse
Bureau de Change
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Shops
Yes
Type of shops available
Passport Photo Booth
Toilets
Yes
Toilets Location
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Sunday 24 Hours a Day

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

24 hours Monday - Friday;   0001 - 2145 Saturday;   0700 - 0000 Sunday

Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:30
Sunday 07:00 - 00:00

Station Map

 
Station plan

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