Heath Low Level (HLL)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards -
Internet
-
Post box
-
Tourist information office
-
Shops
Heath Low Level
Getting to and from the station
- Car Park
No- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait outside station on Heath Halt Road
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards
- Accessible public telephones
-
low level/text public phones
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0333 005 0501
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Yes although handrail is not continuous.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Cardiff Queen Street;
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