Heath Low Level (HLL)

Heath Low Level station
Heath Halt Road
Heath
Cardiff
CF23 5QT

Station facilities

Pay phone	Cards

Route planning around the station including maps and platforms

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: This machine does not accept cash. Payment is by major debit and credit cards only.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards validators: No; More information about Penalty fares

Information available from staff
Information services - opening times
Passenger Information Systems: Departure screens, Arrival screens
Customer help points: No
Lost Property: Yes; Managed by Transport for Wales; Visit our Lost Property page to submit a Lost Property form.; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Wait outside station on Heath Halt Road

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: The platform is accessible to wheelchair users from Heath Halt Road
Wheelchairs available: No
Nearest station with more facilities CRS Code: Cardiff Queen Street;