Ham Street (HMT)

Managed by Southern 

 
Station Approach
Ashford Road
Ham Street
Ashford
Kent
TN26 2DU
 

Station facilities

  • Station seating facilities

    Station seating facilities Roof on platform 1. Shelter on platform 2. 
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Ham Street

Stations made easy

Route planning around the station including maps and platforms

Show [HMT] route

 

Getting to and from the station

 
Car Park
Station Car Park
Phone number
08451 272920
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 with 1 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 

Free car park

Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Accessible taxis

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
Yes

No dedicated area, the car park is available to use.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 12:30
Saturday 05:55 - 12:30
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 05:55 - 12:30
Saturday 05:55 - 12:30
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Cycle restrictions on Southern trains from this station
0622 to Brighton – cycles cannot be carried beyond Eastbourne
0726 to Brighton – cycles cannot be carried beyond Hastings

Please visit www.southernrailway.com/cyclepolicy for more information

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Rail replacement is on Ashford Road

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
Roof on platform 1. Shelter on platform 2. 
Waiting rooms opening hours

Roof on platform 1. Shelter on platform 2.

Accessibility and mobility access

 
Helpline Contact
Please call the Assisted travel team on 0800 138 1016
Assisted travel

Please call the Assisted travel team on 0800 138 1016

Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step-free access to Platform 1 (to Ashford) via side gate. Access to platform 2 (to Hastings) via pedestrian level crossing. Wheelchair users may be able to access with assistance.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code
Nearest station notes

The nearest station(s) with more facilities than Ham Street are:

  • Ashford International

Station Map

 
Station plan

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Stations made easy
Show [HMT] route

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