Ham Street (HMT)

Managed by Southern

 
Station Approach
Ashford Road
Ham Street
Ashford
Kent
TN26 2DU
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note

    Roof on platform 1. Shelter on platform 2.

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Ham Street station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Ham Street

Stations made easy

Route planning around the station including maps and platforms

Show [HMT] route

 

Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
station front
Car park
Yes

Station Car Park - 0 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Taxi rank
No

Information on taxis from this station is available at www.traintaxi.co.uk

Rail replacement

Outside station on Ham Street.

Rail replacement maps
View location map for rail replacement services
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:55-12:30
Saturday 05:55-12:30
Sunday Closed
Self-service machines
No
Collect from counter
Yes
Collect from machine
No
Penalty fares

Penalty Fares apply when travelling from Ham Street station.

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 05:55-12:30
Saturday 05:55-12:30
Sunday Closed
Accessible ticket machines
No

Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.

Accessible ticket office counter
No

Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible public telephones
No
Nearest stations with more facilities

The nearest station(s) with more facilities than Ham Street are:

  • Ashford International
Accessible toilets
No
Step free access coverage
Whole station

Step-free access to Platform 1 (to Ashford) via side gate if open. Access to platform 2 (to Hastings) via pedestrian level crossing. Wheelchair users may be able to access with assistance.

Impaired mobility set down
Yes

No dedicated area

Disabled parking
Yes - 2 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No

Free car Park

Wheelchairs
No
Ticket gates
No

General services information

Customer service
No

Cycle restrictions on Southern trains from this station
0622 to Brighton – cycles cannot be carried beyond Eastbourne
0726 to Brighton – cycles cannot be carried beyond Hastings

Please visit www.southernrailway.com/cyclepolicy for more information

Left luggage
No

Call Customer Services 08451 272920

Lost property
No

Call Customer Services 08451 272920

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:55-12:30
Saturday 05:55-12:30
Sunday Closed

Station map

Station plan

Large station plan for Ham Street

View larger version
Stations made easy
Show [HMT] route

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