Horley (HOR)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities Waiting room on platform 2 and 3.
Seating available on all platforms
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets Male toilets located on platform 2; female toilets platform 3 -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops News agent
Horley
Getting to and from the station
Bicycle parking
Stands,Compounds- Storage sheltered
- Yes
- Storage location
- On overbridge & near side entrance to Platform 1
- Storage spaces
- 76
- Storage CCTV
- Yes
- Car Park
- Operator
- NCP
- Address
-
-
-
- Number of spaces
- 71 with 6 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
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Ticket machines
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
For taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
-
Victoria road is the designated area , cars and vans can only stay up to 40 mins in this area .
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:20 - 19:45
Saturday 06:20 - 19:45
Sunday 09:10 - 16:45
- Location
-
TVMs located in the booking hall, at the side entrance to the front of the station, and the side entrance at the car park.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Ticket counter is low level, although it is not adjustable.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Southern's smart card is called the key, you can apply at www.southernrailway.com/thekey or you can pick up an application form from a Southern ticket office.
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 19:45
Sunday 09:10 - 16:45
Monday - Friday 06:20 - 19:45
Saturday 06:20 - 19:45
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
This can be located on platform 1 and 4 .
- Customer Services
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Please call 0845 1 272920
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Outside Platform 1 at the local bus stop area.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Horley station
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- Male toilets located on platform 2; female toilets platform 3
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
-
Waiting room on platform 2 and 3.
Seating available on all platforms
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Please call the Assisted travel team on 0800 138 1016
- Assisted travel
-
Please call the Assisted travel team on 0800 138 1016
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:20 - 19:45
Saturday 06:20 - 19:45
Sunday 09:10 - 16:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free access to all platforms. Access to all platforms is via passenger operated lifts Please note lifts are locked overnight and are available from 06:00 - 00:30 hours every day ..
- Wheelchairs available
- No
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