Harwich International (HPQ)

Managed by Greater Anglia

 
Parkeston Quay
Parkeston
Harwich
CO12 4SR
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Coffee shop

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Bureau de change Yes

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Harwich International station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    Passport Photo Booth
 
 

Harwich International

Stations made easy

Route planning around the station including maps and platforms

Show [HPQ] route

 

Transport links

Connection time
25 minutes (minimum)
Car park
Yes

Station Car Park - 250 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Operated by Harwich Port (Operator)

Charges: £7.00 daily

Taxi rank
Yes

available by phone/prior arrangement

Rail replacement
Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park
Bus services
Yes

Plus Bus location

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:30-19:30
Saturday 06:30-19:30
Sunday 09:15-19:30
Self-service machines
No
Collect from counter
Yes
Collect from machine
No

Note: Only a 'permit to travel' machine is available on the Island platform.

Penalty fares

Penalty Fares do not apply when travelling from Harwich International station.

Accessibility and mobility access

Customer help points
Yes

Help points available on platforms


Staff help
Monday-Friday 06:30-20:15
Saturday 06:30-20:15
Sunday 09:15-20:15
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

RADAR-key accessible toilet on platform 1.

During opening hours of the station shown above.

Step free access coverage
Whole station
Impaired mobility set down
No
Disabled parking
Yes - 10 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:30-20:15
Saturday 06:30-20:15
Sunday 09:15-20:15

Station map

Station plan

Large station plan for Harwich International

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Stations made easy
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