Harwich International (HPQ)

Managed by Abellio Greater Anglia 

 
Parkeston Quay
Parkeston
Harwich
CO12 4SR
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee shop Cold drinks vending machine Food vending machine
  • ATM machine

    ATM machine
  • Toilets

    Toilets On platform 1
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops Passport Photo Booth
 
 

Harwich International

Stations made easy

Route planning around the station including maps and platforms

Show [HPQ] route

 

Getting to and from the station

 
Car Park
Harwich Port Car Park
Operator
Harwich Port
Note
Car park prices available at http://www.harwich.co.uk/passenger_parking.asp
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
250  with 10 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

Within car park and on platform

Cycle storage spaces
36
 
CCTV Coverage
No
Onward travel information

Plus Bus location

Taxi

available by phone/prior arrangement

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Port

Sailings to Holland and North Europe

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 19:30
Saturday 06:30 - 19:30
Sunday 09:15 - 19:30
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:30 - 20:15
Saturday 06:30 - 20:15
Sunday 06:30 - 18:30
 
Customer help points
Yes

Help points available on platforms

Lost Property
Yes
Monday - Friday 09:00 - 17:00
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park. Boat train services depart from behind platform 1

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Harwich International station

Refreshment facilities
Yes
Coffee shop Cold drinks vending machine Food vending machine
Shops
Yes
Type of shops available
Passport Photo Booth
Toilets
Yes
Toilets Location
On platform 1
Baby changing facilities
No
National key toilets
Yes
National key toilets location

RADAR-key accessible toilet on platform 1.

During opening hours of the station shown above.

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts available

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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