Harold Wood (HRO)

Managed by TfL Rail 

 
Harold Wood station
Gubbins Lane
Harold Wood
Greater London
RM3 0BL
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

  • Toilets

    Toilets

    Platform 3 

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Harold Wood

Stations made easy

Route planning around the station including maps and platforms

Show [HRO] route

 

Station Message: Alert!

Due to upgrading work at the station 6 out of  the 77 car parking spaces will be unavailable. 71 spaces will be available as normal. 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Station Message: Alert!

During Network Rail work to refurbish the ticket hall and install lifts, access to trains and tickets is via the car park entrance on Station Road only. Please take care on the extra 32 stairs, or take an eastbound train to Brentwood and change there to a westbound train. Alternatively, speak to a member of staff for advice. 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

At the end of station car park

Storage spaces
100
Storage CCTV
No
PlusBike (cycle hire)

http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Live
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
81  with 2 accessible spaces available

2 Motorcycle spaces 

 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£6.90
Off peak rate
£3.90
Weekly rate
£28.40
Monthly rate
£108.39
Annual rate
£1089.40
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Yes

Accessible taxis

Yes

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Sunday 07:10 - 18:30
Monday - Friday 06:10 - 19:40
Saturday 06:10 - 19:40
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes

Zone 6 

Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times

Staffed from first train until last

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help point available on bridge, and on platform 2/3.

Lost Property
Yes
TfL Lost Property Office
03432221234
Customer Services
0343 222 1234
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at Bus Stop B  (London bound) and Bus Stop A Gubbins Lane (Shenfield bound)

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Coffee shop
Toilets
Yes
Toilets Location

Platform 3 

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
03432221234
Assisted travel
We operate pre-booked assistance and Turn Up And Go at this station. Please speak to a member of staff for assistance.
Staff help available
Yes
Staff are available to give assistance from the first to the last train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step-free East bound only to platform 4 via the car park entrance.
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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