Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee kioskCold drinks vending machineFood vending machine -
ATM machine
ATM machine Located outside the station -
Toilets
Toilets On platforms 2/3 -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops News agent
Harold Wood
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 134
- Accessible spaces
- 2
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.10
- Off peak rate
- £3.50
- Weekly rate
- £25.70
- Monthly rate
- £98.27
- Annual rate
- £ 994.50
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands,Wheel Racks- Sheltered cycle storage
- Yes
- Cycle storage location
- 48 cycle spaces in car park
- Cycle storage spaces
- 48
- CCTV Coverage
- Yes
- Onward travel information
-
Transport for London buses operate from outside the station
- Taxi
-
Located 30m from station entrance
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:10 - 19:40
Saturday 06:10 - 19:40
Sunday 07:10 - 18:30
- Location
-
In the ticket hall
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Oystercards
- Get Oyster cards here
No- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine- Use Oyster Pay as you go here
Yes- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- London fare zone
- Zone 6
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 19:40
Saturday 06:10 - 19:40
Sunday 07:10 - 18:30
- Customer help points
Yes-
Help point available on bridge.
- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
Yes- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at Bus Stop B by junction with Station Road (London bound) and Bus Stop A Gubbins Lane (outbound)
Facilities
- ATM Machine
Yes- Located outside the station
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Post box
Yes- Refreshment facilities
Yes- Coffee kiosk
Cold drinks vending machine
Food vending machine - Shops
Yes- Type of shops available
- News agent
- Toilets
Yes- Toilets Location
- On platforms 2/3
- Baby changing facilities
Yes- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
No- Ramp for train access
No- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code