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Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 01:28
Train companies affected:National Rail

Harrow & Wealdstone (HRW)

Harrow & Wealdstone station, The Bridge, High Street, Harrow, Greater London, HA3 5BP

The lifts are out of order between Station Entry/Exit and Platforms 2,3,4 and 5 at Harrow & Wealdstone station.

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 29 March 2024, 09:17

Ticket Office

Opening Hours

No

Location

Wealdstone Side of the Station in the Ticket Hall

London Fare Zone

Zone 5

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:10 - 00:50
  • Information Services Opening Times Saturday: 05:10 - 02:40
  • Information Services Opening Times Sunday: 06:55 - 00:40

Staff Help Available

  • Staff Help Available Monday to Friday: 05:10 - 00:50
  • Staff Help Available Saturday: 05:10 - 02:40
  • Staff Help Available Sunday: 06:55 - 00:40

Customer Help Points

Yes

Customer Services Notes

Contact TFL Customer Services on:  0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms. There is level access from the Sandridge Close entrance to platform 1 and ramped access from the Wealdstone entrance to platform 6. Lifts are available to all other platforms, accessible from both entrances.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Standard key, not RADAR - ask staff for assistance.

Waiting rooms

Yes

Waiting rooms on Platforms 6, 4/5, 2/3 and 1.

Seating area

No

There are no seats in the ticket hall. Seats are available on the platform.

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.

Accessible spaces

Not Specified

Accessible car park equipment

Harrow & Wealdstone Car Park 1

Harrow & Wealdstone Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:10 - 00:50
  • Staff help available Saturday: 05:10 - 02:40
  • Staff help available Sunday: 06:55 - 00:40
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.

Accessible Toilets

No

Standard key, not RADAR - ask staff for assistance.

Baby Changing

No

Waiting Rooms

Yes

Waiting rooms on Platforms 6, 4/5, 2/3 and 1.

Seating Area

No

There are no seats in the ticket hall. Seats are available on the platform.

Sandridge Close

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.

Car park CCTV

No

Off Cecil Road

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.

Car park CCTV

No

Refreshment Facilities

Yes

Shops

Yes

Newsagent on Platform 1.

Bicycle Storage

Spaces

22 spaces

Type of Storage

Stands

Location

outside station by car park in Sandridge Close

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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