Haslemere (HSL)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note yes
Women-only waiting room Yes -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Haslemere
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:25-20:00
Saturday 07:00-19:00
Sunday 08:00-19:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Outside the station entrance and in booking hall
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Haslemere station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 05:00-23:15
Saturday 05:00-23:15
Sunday 07:00-00:00
- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Accessible taxis are not currently available at Haslemere. Regular passengers can contact the Haslemere Hoppa accessible transport service on 01428 681701 (0800-1800 Monday to Friday) who may be able to provide accessible transport.
- Accessible public telephones
Yes
- Accessible toilets
Yes
A National Key Scheme toilet is available on platform 1. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
Whole station
Haslemere is fully accessible to wheelchair users.
Access to platform 1 (for fast trains to Havant and Portsmouth) is through the booking hall.
Access to platforms 2 and 3 (for stopping trains to Havant and Portsmouth and trains to Guildford, Woking and London Waterloo) is via lifts and an overbridge.
The lifts are available 24 hours a day
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Services Department on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-20:40
Saturday 06:00-20:40
Sunday 08:00-18:00Platform staff available for assistance part of the day.
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HSL] route